Chris Auffenberg Lincoln is a reputable dealership that has been proudly serving the Washington, Missouri area and surrounding regions, including Union, Eureka, Pacific, Ellisville, Wentzville, St. Louis, and St. Charles, since 1987. As part of the Chris Auffenberg Family of Dealerships, they offer a wide range of services, including new and pre-owned Lincoln vehicles, service on Lincoln vehicles, and Lincoln parts. Customers have consistently praised the exceptional service and amenities provided at Chris Auffenberg Lincoln. The sales team, including Tim Glanz and Stephanie, are described as friendly, responsive, and knowledgeable, guiding customers through the purchase process without any pressure. The finance team, led by James, ensures a transparent and thorough explanation of the contract and financing terms. The dealership's commitment to customer satisfaction is evident in their willingness to address any issues that may arise, such as minor scratches or software problems, even going the extra mile to provide a loaner car during the repair process. Customers have also appreciated the additional benefits, such as the first year's maintenance service, door edge and handle film protection, ceramic paint protection, and even thoughtful gifts like coffee mugs and homemade cookies. Overall, Chris Auffenberg Lincoln has consistently exceeded customer expectations, providing a seamless and enjoyable purchasing and ownership experience. The dealership's dedication to exceptional service and customer care has earned it a strong reputation in the local community.
Excellent experience. Brian our salesman did an excellent job going through the dreaded experience of buying a new vehicle. This is our 2nd Lincoln from Chris Auffenberg Lincoln!
July 2025
Straightforward, honest, and great communication throughout our service experience. Two thumbs up!
June 2025
My experience with Chris Auffenberg Lincoln was very positive. My salesperson, Stephanie, was friendly, responsive, and knowledgeable. I interacted with several other individuals at the dealership and they were all helpful and accommodating. I’m enjoying my new Lincoln Nautilus.