Crystal Heating & Cooling has been a trusted provider of HVAC services since 1965, serving the greater Washington, MO area. The business is recognized for its excellent customer service and communication. Clients frequently praise the knowledgeable and professional technicians, including staff members like Will and Tyler, who quickly diagnose issues and provide effective solutions. Whether it's repairing a central air unit or replacing an old system, the team ensures a positive experience. They are a Carrier Factory Authorized Dealer and have received the President's Award multiple times, highlighting their commitment to quality service. Customers appreciate the thorough explanations and options given for their heating and cooling needs. The installation process is efficient, with teams completing replacements in a timely manner while maintaining cleanliness and respect for homes. Crystal Heating & Cooling is dedicated to delivering comfort and reliability, making it a go-to choice for heating and air conditioning needs. Appointments are available by request only, ensuring personalized service for every client.
Tyler K was my technician. Very knowledgeable, professional, and most importantly efficient since this was an after hours call.
August 2024
Great customer service snd communication. Such a positive experience working with Crystal Heating and cooling. THANK YOU!!
July 2024
Service was amazing. Will (service staff) was able to identify the issue quickly and fix our central air unit promptly. Very knowledgeable and provided excellent service. I will definitely be utilizing Crystal Heating and cooling for all of our future heat and air needs. Thank you Will we appreciate you!!!
