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November 2023 by D C
Good service. Better prices than nearby competitors.We came by and were able to get a mattress and a platform bed frame in about 20 minutes.
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June 2023 by Jordan Woodcock
Customer service was beyond amazing! They worked with us to find what was best for us! And they gave us an awesome deal! Highly recommend!
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June 2023 by Rachel McCormack
Good mattress bad customer service! My mom and I purchased a mattress on 5/26/23. Mark told us it was in the back and we could pick it up anytime that week. We paid for it in full. When my husband went in 4 days later, a different man said that it was sold to another customer. I called Mark and he apologized and said he forgot to tag it for us and that it was actually for another person. Honest mistake, I get it. Then he said it will take a week and a half to come in. Ok, so a week and a half goes by and I called him and he said he just heard that it was on back order for another 5 days. The 5 days goes by and my mom calls and asks about it, and he said "Oh it just came in." When my mom went to pick it up, he was very curt to her, didn't even look at her or tell her he was sorry for not calling to keep us informed. It would have been nice for him to keep me in the loop. We will not be buying anything from him again! Such a shame!
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June 2023 by Richard Peterson
Guy was very unprofessional and condescending/rude to my wife. Immediately lost a sale.
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June 2023 by Matt Walt
I am thrilled to share my extraordinary experience about Mattress Marks! Mark not only provided exemplary service but also stood behind the product we purchased, demonstrating a level of commitment and care that exceeded our expectations. Mark's unwavering support and dedication were evident, ensuring that we felt valued as customers throughout the resolution process.When we initially approached Mark with our concerns, he listened attentively and empathetically, acknowledging the inconvenience we had experienced. He wasted no time in taking charge of the situation and swiftly coordinated with the manufacturers to address the issue. Mark's proactive approach and willingness to go the extra mile were truly commendable, reassuring us that we had made the right choice by trusting in this store.In conclusion, I cannot express enough gratitude for the outstanding support and exceptional customer care Mark provided us! His commitment to standing behind the product we purchased, even when faced with issues, exemplified his professionalism and unwavering dedication to ensuring our satisfaction. I wholeheartedly recommend visiting Mattress Marks! You are in good hands!
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May 2023 by Cheryl Nadler
We have purchased two mattresses from Mark. Our first was 7 years ago and we just purchased a new bed today. Customer service top notch and very friendly and helpful. Prices you can’t beat anywhere. If you need a mattress you need to come here. Thank you Mark!
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January 2023 by randy thompson
Quality mattress at a fair price and it was nice to support local
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December 2022 by Debra Deremiah
The beds are very comfortable and Greg was very nice and helpful also very patient for us to find a good bed.
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November 2022 by Caden Jackson
Mark was very thorough in explaining his products and made sure we made an informed decision on our purchase. He was extremely professional and I couldn’t be more satisfied with my new bed and accessories
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August 2022 by Rebecca Jones
We picked out a very SOFT mattress, but we got concrete. The 30 day policy is idiotic as it takes awhile to break in the bed. I swear the place that made our bed or he wrote the wrong bed down to order. It has been almost 2 years of waking up sore. I will not ever buy from him again ? we shouldn't be looking for a new mattress already.
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August 2022 by Stacy Landers
Bought a King Luna Mattress two years ago. Good Price. Good delivery.Very Good Mattress.Buying Local Matters.
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February 2022 by Shawn Doane
I met Mark at Mattress Mark's sleep shop before Christmas. This is a great local business with a wide selection of great mattresses, I will be visiting them again.
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November 2021 by Rebecca McAndrew
We picked out a very SOFT mattress, but we got concrete. The 30 day policy is idiotic as it takes awhile to break in the bed. I swear the place that made our bed or he wrote the wrong bed down to order. It has been almost 2 years of waking up sore. I will not ever buy from him again ? we shouldn't be looking for a new mattress already.
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October 2021 by Kelsea McKeever
We got my son a twin size mattress today and we are very happy with it! Excellent service. The man there was very knowledgeable!
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May 2021 by Candy Kamler
Made our second purchase from the store. Mark takes the time to tell you the features of all mattresses, pillows and mattress protectors, however he does not pressure the customer.
