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October 2023 by Elliot Adams
I made appointment got there and the place was closed down. This place is a joke.the women there with 3 color hair was rude.never more.
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August 2023 by Mike Mester
Five stars plus for Shannon
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August 2023 by Mike Mester
This morning, 8/28/23 6:30 am, Shannon at QUEST in Washington, Mo. drew blood and she was bright-eyed and extremely friendly and professional. Thanks Shannon
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August 2023 by Ashley Jones
Will not ever go here again. Absolutely worse I have ever been treated. The tech was rude and hateful with everything that came out of her mouth. At 958am she refused my 2 hour glucose before she even knew what I needed. I was in a 13 hour fast and a 45 min drive one way.
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May 2023 by Nikki
The lady that did my bloodwork yesterday seemed to be very rude. This place needed better caring workers. I will not be returning to this location!
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February 2023 by Phyllis Major
I had an appointment scheduled for 8:10am and when I arrived no one was on site. I never received any notice that the office wouldn’t be open. Customer service was no help and I missed 2 hours of work to get blood drawn and will now have to repeat the process. Frustrating and I will not be returning to Quest at this location ever again.
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December 2022 by Denice
Sitting here in the parking lot because facility didn’t open for an appointment I have today. Was suppose to open over an hour ago.
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October 2022 by MO Surveyor LS
Check in que dropped me from scheduled appt, only 1 tech on site and she's on phone. She called a walk in but he couldn't hear since tv volume is loud and she's behind plexiglas...just d***
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August 2022 by Julie Anderson
Very rude workers. Request mask and cannot provide any. Workers are not even wearing a mask in the back.
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December 2021 by Hannah Masek
I made an appointment to get blood drawn and was taken back within just a couple minutes of arriving. The phlebotomist was incredibly friendly and talked to me while she drew the blood as a distraction which was nice. She explained everything well and did an excellent job drawing my blood. The results were in my doctor's hands in a week. Overall great experience and I recommend using them.
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December 2021 by Jamie Reynolds
I am rating this as a one star simply because that is the lowest I can rate. The woman working the front desk was extremely rude,... and informed me that I didn’t have a test waiting. Evidently their systems does not show an requests from other locations. Not a big deal, so I called my doctors office to have them fax my labs, in 20 minutes time I’m still waiting. So I asked her if she had received a fax, to her reply with a mouth full of food, that they close in 15 minutes and she had not had a fax. After that I just walked out.
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December 2021 by Angie Austin
My husband was there for blood work. He checked in. They called a woman who was already there in for her appointment. He waited, his name went up on the board and said 5 minutes. Another woman came in and was taken right in. His name was dropped from the board and they never called him in. He left. We will never use this location again. We had problems before but thought we would give them another try. Not again!!
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November 2021 by Sherry Courtney
I have been trying to verify the local facility has orders for my grandson's blood work. There are no options for reaching a person to verify the orders are there prior to making an appointment or showing up and sitting indefinitely .
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September 2021 by Robert Rice
I called to schedule an appointment, not to spend 5 minutes fumbling with your overly arduous automated system.
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July 2021 by Douglas Heimann
Worst Quest Diagnostics site I've ever been to. Only 1 employee scheduled while I was there, freezing cold, and no internet available while I waited for my appointment.
