Cricket Wireless Authorized Retailer provides excellent customer service, with staff like Misty and Shannon going above and beyond to assist customers with their phone-related needs. The business is praised for its affordable plans and for helping customers, including a disabled veteran and a customer whose phone had caught on fire. However, some customers have experienced issues with the phones they purchased, such as frequent freezing, shutdowns, and call drops. Despite these phone-related problems, the overall consensus is that Cricket Wireless Authorized Retailer offers great customer service and affordable options.
I highly recommend Heaven! Always upbeat and is amazing at what she does!
January 2024
Disabled veteran vision concussions your manager Misty giant help with my incapacities of phone idiosyncrasies. Her assistant Shannon assisted me today with phone. Can’t praise them enough. Your company truly helps me through. Sincerely Floyd Woolever
November 2023
My husband phone wasn’t working and Shannon checked it out and it wasn’t repairable. She fixed him up with an affordable phone. Best customer a service around. Thank you Shannon.
