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January 2024 by Tina Green
It was good service but it took too long.
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November 2023 by Doug S.
I recently moved to St. Charles County from St. Louis County. My auto repair shop of choice has always been Spirit West in Manchester, MO. I took my recently damaged 2021 Accord to Rick's Auto Body based on the advice of the tow company that picked up my damaged car. Rick's got me in quickly and sent me regular e-mails with updates on the progress of the repair. They worked with and we're pre-approved with my insurance company. They did a beautiful job and my Honda looks brand new! I highly recommend Rick's Auto Body!
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September 2023 by Neva Hill
Rick 's Auto Body repaired my car about a year ago after an accident. They did an excellent job. About a week ago part of the trim along the bottom of the passenger door came off. They repaired it without charge. Great service , very friendly and honest!
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August 2023 by Grant DaabOutDoors
I brought my 78 c10 in needing some body work and they did great. I’m very happy with what they have done and they even fixed the mistakes I made when trying to fix it myself. I wasn’t sure if they could do an older truck like that but they took it right in and got it done at a price I can agree with. They even helped me out with the price a little bit and did a little extra. Above and beyond work. Super nice people and when I stopped by the shop to see how the progress was they invited me in to look at the truck and walked me through what they were doing. I’ve lived next to them forever and I think this will be the only place I’ll ever go to now. ThanksServices: Painting
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July 2023 by Ty Classic
I work for the city of Saint Charles and came in for a utility inspection, the welcome I received was not what I expected. I informed them of what I came for and their responses were rude and made me feel uncomfortable. I was threatened and even approached with the statement of “ you come into my business and disrespect me.” After I walked away to defuse the situation, in which this man followed me outside. This was not a professional experience for me at all. My job is to make sure your homes/ businesses do not explode due to excavation. They threatened to call the police assuming that would scare me, I have no record for any stage of my life. At the end of the day, I don’t place racism on people unless the shoe fits. In this case it definitely fits.
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June 2023 by Crystal Beckmann
I will only take my vehicles to Rick's Auto Body! Their work is top notch and everyone is so friendly! I don't mind driving the extra miles to take my vehicles there because I know it will be in good hands! Thank you for being awesome and taking such good care of us!! ?Service: Body & Trim
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May 2023 by Paula Paschall
This is the second time I’ve used Ricks auto body repair. This shop is absolutely creditable and I would recommend them every time!!Service is impeccable! Thanks for fixing my babyServices: Steering & suspension repair
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April 2023 by Michael Turner
Matt and his crew have repaired 2 of my autos over time and this body shop is my choice by far. They do great work and are easy to do business with. I tell everyone I know asking for auto body shop choices that this is the place to go. Thanks for an incredible experience. Oh, and I love the dogs !Michael TServices: Body & Trim
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March 2023 by Dan Voelkerding
I would like to thank everyone at Rick's auto body for doing such a great job! You couldn't tell our Jeep was ever damaged! Matt was great to deal with and very knowledgeable and professional! I will always use Rick's and recommend them to everyone looking for bodywork!Rick's autoServices: Body & Trim
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February 2023 by D F
I was in an accident 11/26. It is 1/24/2023. Ricks auto has told me every week for the past four weeks I would be picking my car up each week. I have been more than patient and understanding with their false promises. They have not rectified that they are even in the wrong for making false promises to customers. I will not use them or recommend them to anyone. Should tell the truth to your customersSo I post the above get my car finally.Walk in get my key walk out the employee starts yelling at the top of his lungs thank you to a customer they lost my license plate to
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November 2022 by Maddy Agers
Rick’s has been such a godsend after my 2 month old brand new car was sideswiped. (Bad luck, I know.) The repairs on my vehicle were delayed due to supply chain issues with Volkswagen and I got a call as soon as my parts came in. (However, the team would have been able to get me in quickly without the parts delay.) The car looks brand freaking new after spending some time getting some love from Derrick and the Rick’s team.Rick’s is an honest company, too. After getting the car back the first time, Derrick explained that the grille came in damaged from Germany. It looked perfect to me, but it had internal damage. They easily could have neglected to tell me and I never would’ve known. A week later, it had arrived. When I brought it in the second time, the staff worked around my travel schedule to ensure the car was fixed up when I got back to town.Previous to visiting Rick’s, I was given quotes by unprofessional repair shops who treated me like I was stupid. Derrick and the team here have made a lifelong customer. (Though I hope it will be quite a while until I need their help again!) One extra perk of this company is that they have three office dogs! Nothing better than that. Now my dog, Scout, and I can get back on the road!
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November 2022 by Sam Burnett
Great place! Very friendly and took care of the dent in my SUV. Will gladly return for any bodywork needs in the futureService: Body & Trim
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September 2022 by Mike Stanford
These guys do great work! I bring all of my bodywork here. From getting bumped by an elderly gentleman to Tesla wheel damage from a valet. Fair prices and timely turnaround.
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May 2022 by JAMIE NUNN
Brenda, Derick and Matt are so nice and they made sure everything was 100% to my satisfaction. Quality of work is exceptional. I would recommend Rick's Auto Body to anyone I know. It's difficult to find a business run by good people that treat you as a person and not a number anymore, but Rick's is that place! My car looked beautiful when I picked it up. Thank you Rick's Auto Body for making my car like new again!
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May 2022 by Lori Miller
OMG. IF YOU NEED BODY WORK FOR YOUR CAR WITH FRIENDLY PEOPLE, THIS IS IT. DONE QUICKLY TO GET YOU BACK ON THE ROAD, AND MY CAR LOOKS BETTER THAN NEW.
