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January 2024 by leslie days
Prompt and very professional.
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January 2024 by Justin Hill
Jake did a great job!!
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January 2024 by Shaun
Great team and quick
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January 2024 by Tom Lowery Outdoors
Professional and courteous office and field staff. The repair method of the rock chip seemed suspicious. When I asked about the repair method, specifically about drilling the chip prior to filling, the response is that the process is not done any longer. Not sure if vacuum or suction to draw of force the sealant into the chip was used. Lastly, I asked if a UV light was still used to cure the sealant. Reply was the company won’t provide one and the sun will cure it. It was done on a winter overcast day with no sun in sight. At best, I could have bought a repair kit and done the same thing and saved a claim with my insurance carrier. Disappointed.
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January 2024 by Marcy Taber
Technician was on time, respectful and knowledgeable. Great experience and will use the company again, if needed. Thank you for your services.
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October 2023 by Bella Sassmann
Had a great experience with collision care. Jason, Amy, and the rest of the staff were amazing to work with. They made sure I had everything I needed, was kept updated, and that I was taken care of. As far as the work, it was done fast and looks great! Thank you!
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September 2023 by Coach Joe Fingerhut
Amazing customer service experience! From the first check-in for our repair, to the repair updates, and finally to the final delivery ahead of schedule, the communication was frequent, timely, and thorough! Also, the repair turned out beautifully! Excellent polite staff members in every interaction. We hope we don't have to come to Caliber again soon, but if and when we need a repair, we will have no problem coming to Caliber again. Thank you!
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January 2022 by whatarushlod
My wife and I scheduled a windshield replacement and I took off work to be home for the install…. No one showed up and when I called, they said no one ordered our part, so they took us off the schedule, without any phone call or notification!!! I felt uneasy when talking to the rep when I made the appointment! She just sounded like she was unsure and didn’t know what she was doing!! Please, don’t ever do business with this company, ever!!!!
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December 2021 by Michael S.
Caliber auto glass was amazing from start to finish. I was first greeted by Lisa who was not only very knowledgeable but also very professional in making sure I knew the ins and outs of our appointment. From there they got me in the very next morning in which John came out to our house personally to replace the windshield. We were very pleased with the quality of service and professionalism throughout the entirety of our experience with Caliber Auto Glass. I would highly recommend anyone in the St. Louis area to get your windshield done by these guys they will do it right!!!