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February 2024 by Katie D.
I will never ever attend Labcorp again! Ever! It was by far the most unprofessional experience I have ever received! I pulled into the parking lot at 7:40. All lights off in the facility. Approximately 7:50 an elderly gentleman walks up to the doors grabs the handle to see if it was open and sure enough he walked right in. He flipped the lights on and started checking in on the iPad. Then I followed suit as well as additional 10 people. At 7:59 a lady comes in and starts shouting at everyone asking what is everyone doing, the place doesn’t open until 8, you all can’t be in here. People of all ages were in the lobby. It’s 0800 at the time she starts yelling. Why isn’t she already there and ready for the first patient?! Why hasn’t she set up and lights on. Why is she arriving at 0800 and why is she yelling at people when the door was unlocked? Why is she trying to find out who came in first and who turned on the lights. We are all there to get diagnostic services from Labcorp instead our Monday started off with a late employee shouting at us and then proceeding to call her boss and ream her for the weekend staff. What kind of organization are you running. The Second lady employee didnt even show up until 8:10. People are coming their for testing for all different reasons, most of us fasting, and certainly didn’t need to hear the absolute nonsense coming from your employee.Also I pay for my insurance and then pay the different for what my insurance doesn’t cover for the tests I get. It shouldn’t take your facility more than two days, unless it’s micro or send out, to post to a persons account. I have worked at a lab and know how things work. This place is ridiculous! I will never recommend this facility to ANYONE!
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December 2023 by Gypsy Rose
Carrie was by herself running around like a chick with it head cut off.She was awesome about being able to draw blood from me.. no one has ever been able to draw blood that quick from!The only reason this place does not get five stars the chairs to sit in really does not work for plus size people..
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October 2023 by Amanda W
Every… and I mean EVERY time I dropped off labs here it’s always come back as “normal” and there is CLEARLY an issue going on with me or daughter. Then we get a second opinion and the other place give real results! Something actually was wrong… it’s happened 3 separate times and I’m officially DONE with this place. Not to mention I was the only person there, and sat waiting for 24 minutes JUST to hand them my damn Urine. No one was at the front. DO BETTER!
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August 2023 by Tim Conscciensous
What a bunch of losers! Drive for an hour for a walk in blood test? Their needles don't work because their computer is down? Wow! Have to drive even farther? I hope their needles are running! Here's the latest drive to wentzville after calling on the way, guess what? Their computers are down . After calling on the way? They said no problem? Thank you for wasting a tank of gas and my time loser labcorp! Thank god I found out I can go to quest, bye labcorp! Yay!!!!
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August 2023 by Mark S.
Had a heated argument with one of the lab corps employees who had a terrible attitude. She yelled and called me a petifile! Couldn't believe it! Had to report her. This happened at the Wentzville branch Monday morning at 10:10am 08/07/23
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August 2023 by Claire
Miserable receptionist/tech behaved like my confusion was a personal attack on her. Rolled her eyes at me, cut me off when I was speaking, all because my organization didn’t provide proper documentation for my test. I get it, I was unprepared, but this wasn’t some deeply schemed plan to ruin this woman’s day. Yet that was the response I received. I wasn’t rude or demanding, I just asked for clarification on what I needed so I could set a future appointment. Couldn’t even get a word in to do so, so I left.I get it, it’s probably a terrible place to work because management over third-party labs is notoriously horrible and abusive. But the place to let those frustrations out is at the management office, or therapy…not during a random patient’s check-in time.
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August 2023 by James Maxwell
Do NOT use this company! Super combative and rude front desk staff, complete attitude right off the bat and was yelling my very private and embarrassing HIPAA information for the whole waiting room to hear. Phlebotomist was professional and nice, front desk should be laid off.
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July 2023 by John D
If I wasn't getting my lab work done on my lunch break I would have left after checking in the staff was RUDE and disrespectful. And I will never go back here again
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July 2022 by We_Haw LLC
The fastest experience I've ever had in my 40 years
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April 2022 by Christopher Medlyn
If you have the ability to not use this company do it. They are so understaffed that they are unable to do even the most basic things like accepting packages without requiring you to wait an hour for them.
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March 2022 by Barbara Spencer
This place was awesome. We got in and out on a Saturday in 30 minutes. It is usually tough getting blood from me and hurts but Cynthia hit it the first time and I never felt it. I heard others asking for her as well so she is obviously great at it!
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March 2022 by Karen Stinson
I hate getting blood drawn. Cynthia was fabulous at it. It was pain free and fast. Thank you for making my experience gteat!
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February 2022 by Dann Kerns
Very professional and pleasant, showed up without an appointment, in and out in 20 minutes for bloodwork.
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October 2021 by Ron M
Great nurse working. Was a long wait but very professional and quick once I got in.
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October 2021 by courtney sikes
Incredibly incompetent, lost my test, refuses to return calls.
