“I purchased a safe and contacted Mark to have it delivered. I told him that it would go up stairs and that I thought I had enough room but that I could measure anything for him as needed or take pictures etc. He said it should be fine and did not request any photos or further information.
When Mark came out to deliver my safe, he looked inside and said he would be unable to bring the safe upstairs. Although there is no return policy on the safe, I was able to get it exchanged to a smaller size and Mark was able to deliver that a couple weeks later. It was an inconvenience and an ordeal having to exchange the safe, but Mark does a professional job. It may be nice to get some sort of instructions or measurements of clearance to customers prior to delivery when stairs are involved to prevent this issue.”
“Great company,miles are there if you drive hard,Rapid will take care of trucks and Drivers as well,home time when you need it, n they will try really hard to meet desire date.One benefit that surprise me is,they pay you to do a 34hr reset on the road,who does that? Not many. Management is fair to everyone.Dispatchers try hard to keep you moving,my Supervisor Jana is super nice always there for us. Phil,Michell,Nikkie,Patt great job guys on outbound n inbound,Bob our Safety is great,helping you and answering questions you might have. Overall Rapid Response has a great team, The service department is there for you to answer questions or to service truck ASAP on the road or at terminal(thanks Nick n Team). Dave our GM has an open door policy to help you or answer any question you might have.”
“I’ve had a storage unit with Ben’s since 2015. They have been a great company to work with over the years. Fair, consistent and upfront pricing, great communication, easy to access and good size units. Highly recommend if looking for a storage unit!”