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March 2024 by Justus S.
very slow and not super helpful Went for pain in ear gave a prescription that did nothing to help and was told to come back if it didn't work however due a 3 hour wait decided to take business elsewhere
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March 2024 by Mark Frame
Courtesy, polite, they listen and professional. Thank You Mark
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March 2024 by Gina Stockmann
All staff were very friendly and helpful. They went above and beyond!
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March 2024 by Sharon Fisher
Staff was very friendly. They explained the plan and the plan was carried out efficiently.Diagnosis and continued treatment plan discussed with me clearly.
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March 2024 by Annie Kat
i love this place! i dont love it when i have to go or take someone else to go, but if you GOTTA go, then this is the place! love that they will set you up on a wait list. they are pretty quick and nice to have around. thanx tauc wentzville for putting a moms mind at ease this time!!!!
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March 2024 by Amanda W
I’ve left review’s for this location multiple times and it gets removed. And now suddenly they have over 1k 5 star reviews. Something fishy!!!But we will no longer be using ANY total access locations. Doesn’t matter what we go in for, it’s always an even $200 bill. Flu test… $200. X ray $200. IV fluids $200. Step test $200. This place is a joke!!! Save your time and money and go to a more reputable urgent care.Edit to your response: we have actually spoken twice. The other two times I left a review. I actually tried appealing a bill once before too because instead of testing my husband for Covid, you decided to take it upon yourselves to test him for flu/strep (our insurance doesn’t cover either and he only wanted a Covid test done). And guess what? That was a lovely $200 bill. Your department told us several times to appeal and someone would call. Never happened. So I’ll pay your ridiculous bill but NEVER step foot in your building ever again!
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February 2024 by Megan Corcoran
Everyone at total access was wonderful and kind! They seemed to actually care about my issues, they checked on me multiple times to make sure I knew they didn't forget about me. I am very grateful for the attentive care that I received here! I would recommend Wentzville Total Access to all of my friends and family.
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February 2024 by Steve Thibodeaux
I received great care and attention and found the staff to be both friendly and focused on my needs. During my visit, I was informed of each step of treatment in advance. I welcomed leaving with the prescribed medication at a reasonable cost. Thanks for the great service!
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February 2024 by Shelby Latham
I took my son in for a busted chin and had the best experience possible. We had Jake the EMT and Katie the PA, both were incredibly kind and patient with my 7 year old as he got stitches. We will def return if needed
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February 2024 by Karen Kostecki
Everyone was professional, courteous and thorough in treating my issue. They made me feel comfortable and I appreciated their help.
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February 2024 by Samantha Richardson
We took our son to Total Access in Wentzville and we won’t go to another urgent care! They are amazing! They sent us a text with our number in line and when it got to 2 we needed to come back. Once we got back they took us right in. The staff was awesome from the receptionist to the nurses the x-ray tech and the nurse practitioner.. they were all kind and sweet to my son. They found his problem and had us out in no time!
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February 2024 by Raney Lee
Always clean and everyone has always been friendly. The wait is long but will be at any urgent care. I love the check in online so you can wait in virtual line instead of in the actual waiting room. They are thorough and I will continue to go to this one. Other UC in Wentzville have not been great.
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February 2024 by Lily Moore
Highly recommend. Everyone was kind and the doctor took the time to hear what I had to say.
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February 2024 by Angie Q
I brought my son in when he came home from school sick Friday afternoon. He was seen relatively quickly after making an appointment with TAUC. Testing for flu, strep, and covid was easy and painless. His strep test was positive & they had the appropriate meds right on site, making this a one stop appointment to get him on the mend. Sarah was sweet, knowledgeable, and professional. The doctor was also pleasant and efficient. I've been to this location for myself and 2 of my kids over the past couple of years and will continue to visit as needed.
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February 2024 by Ken Harris
We have been waiting for almost three hour's and they have yet to see my son for his illness. I find it very unprofessional!!! I have asked the receptionist three time's when will it be our turn.
