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November 2023 by Kii Michelle
Currently desperately needing an oil change, and I was literally just sitting here for 2.5 hours, after the person at the desk told me it was only going to take 2 hours. I go to check on my car and they tell me there’s 3 cars still ahead, and it was going to be another 2-3 hours. EXCUSE ME, I seen a coworker or somebody they knew come in and it was obvious they cater to those they want before they actually be fair and do their job. I’ve been coming here for years now even when I was an associate in 2016-2020 and I won’t be back. Don’t waste your time just go to Valvoline and save yourself the headache. Only come here if you dropping off your car for the day.Service: Oil change
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November 2023 by Chanel Williams
ALL of them always have an attitude except the older guy he is always so nice when I come ask for air……then the one who didnt want to help told his friend to help me and I said good morning why do everyone always have an attitude he said “BECAUSE YA’LL always park near something and its annoying. Lol that is SOO professional. I hope ya’ll have a good day though smh sad sad sad professionalism
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September 2023 by Susan Reeds
I will never return to this establishment for my business ever. The worst customer service and horrible miscommunication between staff members. I ordered tires and made an appointment only to be misdirected because people called in and I was made to stand outside because no one had keys to even open the door. I left because I was so frustrated. Their service manager is very unprofessional and inconsistent. Never again. Go somewhere more reputable.
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August 2023 by Scott Lueck
Tires balanced and fixed a slow leak that was from the valve stem. It's best to drop off if you can.
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May 2023 by John G (Johnnygeep)
I get both my cars oil changed at the Wentzville Walmart. I have my wife follow me and drop off the car. I get the PitStop. Filter and Quaker State oil. It's cheaper than doing it myself. For my wifes car we have the lifetime tire rotation which I have done every oil change. The use a torque wrench on the lugnuts.I have ordered tires online and had them set there. They mount, balance and install them for a nominal charge.I have been very satisfied with their service.
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February 2023 by Yo Yo
Nik saw me walking in and met me at the counter in the auto shop. He's a very polite individual with a smile and was very prompt with his service. I own a growing plumbing corporation and I know how hard it is to find people with Nik's kind of professionalism. I'm very impressed with Niks presentation and would hire him in a heartbeat! This guy is upper management material! When you hire someone with Nik's people skills and his knowledge of the business he helps run, you take care of them if you want to keep them. No matter where this guy goes and the career he settles into, he will Excell!I know this seems over the top, but the truth is the truth!P. S. They also notified me of a broken leaf spring that was missed by another company that did my inspection. A broken leaf spring is a dangerous situation and could have caused my work van to crash possibly on the enter state which could have been deadly! Thank you Walmart auto center for all the help today. The manager in the Auto center is running a great crew. Thank you, Tim.Service: Tires
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February 2023 by Timmothy Huff
Nik saw me walking in and met me at the counter in the auto shop. He's a very polite individual with a smile and was very prompt with his service. I own a growing plumbing corporation and I know how hard it is to find people with Nik's kind of professionalism. I'm very impressed with Niks presentation and would hire him in a heartbeat! This guy is upper management material! When you hire someone with Nik's people skills and his knowledge of the business he helps run, you take care of them if you want to keep them. No matter where this guy goes and the career he settles into, he will Excell!I know this seems over the top, but the truth is the truth!P. S. They also notified me of a broken leaf spring that was missed by another company that did my inspection. A broken leaf spring is a dangerous situation and could have caused my work van to crash possibly on the enter state which could have been deadly! Thank you Walmart auto center for all the help today. The manager in the Auto center is running a great crew. Thank you, Tim.Service: Tires
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November 2022 by Sandra Abron
Techs were helpful in accommodating me even though there were busy. I was able to do shopping while I waited for my truck to be serviced.
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October 2022 by Jessica Luster
Austin is amazing! Give him a raise! They didn’t have my tire size so he put my spare on for me and wouldn’t take a tip!!Service: Tires
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October 2022 by Christine Honey
Wrong size tires. 4-5 day wait on my size tires. Wash informed until after tire taken off in Walmart tire shop.
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October 2022 by kristy Vargas
No one ever answered the phone and I called well over 20 times
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September 2022 by Lori
Terrible customer service! I called from the parking lot and they said they had time available to do an oil change, I walked in and they said they couldn’t do it. There were four men standing around doing nothing and no cars in any of the service stations. This was 2 hours before they closed.
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September 2022 by Deborah stone
2 different days 2 differentTire blowouts.. now 4 new tires very fast service..
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August 2022 by Laura Vazquez
I arrived at opening time, 7am. There were already 3 people waiting, so I knew there would be a wait. I waited over 2 hours before my car was even started, which I felt was excessive. When I went to pay for my service, the cashier and the manager both just walked away from the desk, leaving me standing and waiting. It had been 3.5 hours and I wanted to go home! The cashier came back and a mechanic was at the counter. He looked at the gentleman behind me and said “not gonna happen, no more cars”. This was at 10:30 am. Never will I go here again. Very unprofessional.Service: Tires
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August 2022 by Abigail Litherland-Nash
went to go get a oil chage and was told by the staff theres nothing they can do beacuse they were closing mind you they dont close until 7pm so they need to change there time of operations and everything else if they are going to close early for not reason whats so ever. Staff also said to the costomer she was helping that well we get alot of ignorant costomers who get mad that we cant do work on there vehicals and complaining that i was irritated i guess hoping i didnt hear her but i mean come on if this is how walmart is going to treat people or hire ignorant staff in automotive then i do not sugest this walmart i will take my business to dobbs insted