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November 2023 by Brenda Lau
Russell and I just love the way RNR helped us get the exact tires we wanted and needed. The guys there are so polite and really happy to see you. They're a fun group of people as well.Many Thanks Guys
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November 2023 by Penny Simmons
Salesmen were very helpful, courteous and even a little funny at times. They answered all questions and explained everything in detail. I would recommend RNR for your tire needs...
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October 2023 by James Hurtt
The staff is always super helpful and the added benefits that come along with the tires such as alignments, roadside assistance, free rotation and balance makes RNR the best overall value. I am a multiple time repeat customer and will continue. Thanks RNR.
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October 2023 by clarence spitzer
VERY INFORMATIONAL FAST AND FRIENDLY. Outstanding warranty and go to Patrick Kline!!! He knows his stuff! Very happy!
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September 2023 by Jacqueline Williamson
Courteous kinda welcoming clean priced to sale. No where else I would or will go. Definitely best place for tires and prices. I still won't go anywhere else for tires or rims. They are on point!
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September 2023 by Vin BrokNHart
THIS IS THE WORSE PLACE IVE EVER GOTTEN SERVICE FROM!! I am a paying customer at this RNR in West plains 1st off I was told As a customer we are supposed to get free tire alignment and replacement if tires are worn or damaged for any reason for free, first they said their alignment machine was broken for 2 months I was told this I asked how they were doing new business if they cudnt align tires and why they cudnt get current customers in if they are doing new business and getting them aligned they shud be able to get current customers in as well. They have made me wait for over 2 1/2 months to get my tires aligned the whole time they are wearing worse and worse!! And still got another month to wait smh this place is the worst!!
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August 2023 by Crystal Gannon
Absolutely amazing customer service. Very friendly, Makes sure everything is explained and understood, doesn't try to pressure you into something uneccesarry. Had me in and out in less than an hour. I'd do business here a million times over. Thank you!
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August 2023 by Crystal White
R&R are very fast, friendly and reliable! They hooked us up with a great deal even though we were paying cash for our tires. 10/10 would recommend!
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August 2023 by Richard Jones
Great shop with great people. My last two visits have been tricky tire repairs that they fixed for free. They spent close to two hours on my first flat (a unique issue with my tire, not a lack of knowledge or skills), and they wouldn’t let me pay a dollar. I’m almost eager to need new tires so that I can partially compensate them.
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August 2023 by GARY Drake
Where to start first off, the staff doesn't seem to even care about the customer or if the job is done right or done in a timely manner. I had to wait over 4 hours just for them to put on the new tires even though there was only one person ahead of me. "Second, the tires are way overpriced, and I could get the same set of tires they wanted $1,600 for elsewhere at around $1,000.Third off they don't keep to the price they originally tell you the tires I got were supposed to be a little bit over $1,600 & I paid them down the day I got them to where they were supposed to be around $900 left and set it up on the monthly payments. Then when I came back in the next month to make my payment and paid $311, which should have taken the amount to $ 600 - something I owed. They said I still owed $700-something and only applied the minimum amount to my account and not what was actually paid. When I confronted them about it, they said the other was applied to taxes and fees and other stuff such as a balancing charge that was supposed to be included for free in the contract. So that just goes to show you that they don't honor the contract. Also, last time I checked, it was illegal to tax someone again for something they had already paid taxes on.So, in conclusion, I've decided I'm just going to pay off the remaining amount I owe them for the tires since I've already paid off over half of them and not do business with them anymore after that. Also after my experience with them I would not suggest anyone else to do business with them either unless your ok with them overcharging you and charging you for things you've already paid for or were supposed to be free.
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July 2023 by Baylie Barker
We dealt mostly with Patrick and he was an excellent help and fantastic to deal with personally! The other guy at the counter and the guy that went over the paperwork were super pleasant as well!!
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July 2023 by handy Andy210
Great place all around. Just rode off with some pretty sweet tires for 1$ down! Still blows my mind. Plus free roadside assistance and free repair or replace and unlimited alignments for as long as you lease the tires from them! And 6 months same as cash. I'm only gonna pay 50$ a week for six months and done. Very friendly and very helpful staff makes the whole process very easy! I would have gave 5 stars except for the speed factor. They probably shouldn't have put " Express" after there name. I was only the 3rd one through the door after opening and I was there with my kids for over 2 hours! I don't think they are as heavily staffed in the actual garage and it shows. They probably only did 5 cars by lunch time. But if you have extra time and can't afford new tires outright I highly recommend them! I will definitely be using them again but will probably leave the kids at home next time. lol
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June 2023 by Kelly Haddock
Tyler was very helpful start to finish! Tyler was able to answer all my questions. Everyone at RNR at West Plains that I came into contact with were all friendly. They all seem to really like their jobs!5 STARS!! Fast and Friendly service!
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June 2023 by Amanda Adams
Was greeted in the parking lot by Patrick. He acknowledged and greeted us kindly. Wasn’t pushy when helping me pick out new tires. Was quick, honest, and friendly throughout the process. While visiting with the friendly staff, Gary Lee (how we found out about R&R Tires on the radio), completed a radio interview with my son and that made his day! Thankful for the opportunity to purchase safe reliable tires for my family’s vehicle, thrilled to have all the extra perks with our purchase as well; including the roadside assistance, alignments, etc.
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June 2023 by Tina Vincent
We had an amazing experience. The service was outstanding. Everyone we worked with was super friendly and helped us get the best tires and payment method. We will continue to get our tires from RNR nautilus in West Plains. Michael Davis helped us get the right tires for our vehicle and helped us set up a payment plan that worked with our budget. He did an incredible job and we appreciate it.
