Cellular Sales in West Plains is a friendly Verizon store that offers helpful and knowledgeable service. Customers praise the staff for answering questions, solving issues, and providing clear guidance during phone upgrades and setup. The sales consultants are described as caring, professional, and patient, even during busy times. They assist with upgrading phones like iPhones, Samsung Galaxy, and Motorola edge+, and help with Verizon plans and accessories. The store staff also follow up after visits to ensure customer satisfaction. Although some customers live outside the service zone, the employees do their best to help and support. Overall, the store provides a positive in-person Verizon Wireless experience with excellent customer service.
I appreciate the courtesy and professional service I received from Laurel this evening. She really helped me, and I am grateful. :D
March 2024
Great sales man. Answered all my questions I needed. Very fluent and understanding an caring. Highly recommend Christian Johnson
February 2024
Laurel was absolutelyoutstanding to work with! It was super busy when we came in to pick up our phones but she handled it very well and helped us get everything set up and signed into our new phone.
