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June 2024 by Keith Burns
Literally never have signal ever. Like even 4g 5g maxed bars. No signal takes years to load. It is like 1999 windows
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April 2024 by Angela Jones
I appreciate the courtesy and professional service I received from Laurel this evening. She really helped me, and I am grateful. :D
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March 2024 by Bevan Crossman
Extremely slow, and lie about ways into your phone. Guy did it right in front of me and my wife, wasn't happy.
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March 2024 by Brayden Barton
Great sales man. Answered all my questions I needed. Very fluent and understanding an caring. Highly recommend Christian Johnson
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March 2024 by Mark Henley
The guy was nice and helpful but I was keeping my phone and getting a 60 dollar plan before I knew it they wanted a 120 bucks that's double
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February 2024 by George Burch
Laurel was absolutelyoutstanding to work with! It was super busy when we came in to pick up our phones but she handled it very well and helped us get everything set up and signed into our new phone.
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February 2024 by Kathryn Fisher
Troy Deckard, at the Verizon store in West Plains, is very knowledgeable and provides excellent customer service. He solved all of the issues I was having in getting my new phone set up correctly.
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January 2024 by mickie wall
Troy is amazing. Be sure and ask for him.
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December 2023 by Nick Reva
scammers! went and got 4 devices that they advertise on them but to activate them they charged me 453$ next bill comes saying I owe them 390$ for activation fee I call Verizon to see what’s up they say I didn’t pay for activation, and now they’re telling me that this store charged me to set up my devices like my apple or google ID accounts and to make sure all my apps from previous phone was on there like seriously I didn’t ask for that service I can do that myself for free but these guys charged me 453$ for something I didn’t ask for, I’ll be going into store tomorrow and if I don’t get my money back I’ll be closing my accounts with these scammers, because the 2 phones they didn’t even set them up but they still charged me for them.
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December 2023 by bobcat Cobb
We live 11 miles east of West Plains, it's nothing against Verizon were out of zone for phone service, people at the store at Verizon were great they helped as much as possible to get our phones working, but we were just to far out, thanks guys
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September 2023 by Matt Montague
I had a great experience with Issac. He is very professional, knowledgeable, and helpful. He even made a follow up call a week later to check on me. This level of service you rarely see anymore. This young man has a bright future in sales.
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July 2023 by Nelms Piper
Chris was very efficient and helpful. Today was a great day for both of us.
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July 2023 by Erika
Christian J. was so polite and helpful. If you are looking for a new plan or device this is the place to go
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July 2023 by Annaray Wilder
Troy was very kind and helpful
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July 2023 by Donna Gray
Always had good customer service
