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April 2024 by Mark Shipley
The manager comped the kids a cup of ice cream!
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April 2024 by William Whaley
Great little McDonald's. Friendly service, very clean dining area. Connected to a nice convenience store/gas station. Good stop in a nice area.
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March 2024 by Brandon Lauthern
Do not get your expectations too high. This is the epitome of fast food, after all. You'll find the quality of this location is on par with any other McDonald's in the country. A word of advice though, if you go through the drive thru...CHECK YOUR ORDER before leaving the lot.... In their defense, the staff inside is always happy to make it right.
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March 2024 by Meagan Billings
Used the drive through for breakfast with the kids. Had to wait maybe 5 minutes for fresh hashbrowns. Food was as expected.
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February 2024 by Brian Welch
Terrible service! But seems to be a common theme in willard??♂️
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February 2024 by yours truly
What happened to the sugar. My coffee taste like it's got fat free sugar in it. Yucky
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January 2024 by alex anderson
Got what I ordered. Took to much time for the hash browns. Other than that it was good.
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January 2024 by joshua gurney
Alot of rules that deal with their insurance that I have never heard of
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January 2024 by Brandon Hoag
It's another regular
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January 2024 by JR Johnson
They made two regular qt pounders for people who ordered doubles. People who came in after me got their food before me. Employee taking orders was rude. Only saving grace was the manager refunded me my money for having to wait 15 mins. Not on his own though I had to mention it. Overall this is by far the worse McDonald's I've ever ate at in 30 years
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January 2024 by Chuck Walker
Service was so slow. About 10 min to get my
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December 2023 by Travis A
Well ordinarily I don't mind McDonald's. But this McDonald's here in Willard besides every time I'm going to order they either mess up the order somehow by getting it wrong, being shortened food, also they always having me pull forward to wait for it and generally still unable 8 out for 10 times cant never get my order right even when it's very simple.. as in ketchup only on burgers an fries sometimes 2- 4 piece nuggets they can't ever seem to get it right hey let's go back up to get the right stuff or pick up the extra food that they left out
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December 2023 by sharon devine
Almost always I have to pull up,park and wait when going thru the drive thru. Tonight I had to park because their tea was not ready,they said just 2 minutes. Almost 10 minutes later they brought my food,but no drinks. I had to go in to get them. Zero customer service at Willard franchise.
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December 2023 by David Boxx
Good place, just like most
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December 2023 by Dawn Fritter
Day shift does pretty good. But unless you want bad service, stale food, and wrong order don't go to this McDonald's in the evening. Every single time I order from this McDonald's they get my order wrong. When they are confronted about it they are very rude and still end up getting your order wrong. So I would not go to this McDonald's in the evening no matter what
