O'Reilly Auto Parts is a helpful and reliable store known for good customer service. They often assist with changing windshield wiper blades, car batteries, and headlights for free if easy to access and not LED lights. Staff members are knowledgeable and willing to help, including testing batteries for free. Customers appreciate the friendly community feel and the willingness of employees to go the extra mile, such as helping with car issues or even popping the hood. The staff is praised for their customer service mindset and quick, helpful responses. Overall, it is a trusted place for basic car needs, with positive experiences reported across multiple locations.