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January 2024 by Darren Murphy
I have always had good experiences here. I utilize them for oil changes and tires for my fleet vehicles
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January 2024 by Evan G
Great service, answered all questions I had diligently and did not mind doing a thorough work up on my Escape on top of the issue I brought it in for. Would definitely recommend these guys.
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January 2024 by Joshua Bradshaw
Mark the general manager went above and beyond for me today all I came in for was a oil change and tire rotation I asked him if he could check out why my break lights weren't working and he got it figured out with for me complimentary this was greatly appreciated you just can't find mechanics like this honestly is a huge thing I'll definitely drive out my way from Springfield to have all my mechanical work done here from this day forward. Thank you fellas
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December 2023 by Marisa Compton
The guys at Car X really care about their customers. We have one car for our family and found out the wobble in our tire was actually part of the tread ripped clean off.The manager, Mark, was incredibly kind. The tires we needed weren’t in stock, and pay day isn’t till next week. He sourced some used tires for us till we could make it to payday to get the new tires. Shout out to Drew for taking me in the garage to explain the damage. These guys are wonderful. Couldn’t be more pleased to have them in our community! Thank you for being such a caring business.
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November 2023 by Jon M
Good service. They have always called and are willing to show issues with vehicle.
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November 2023 by Jake Lacey
Been going to CarX in Willard for nearly 2 yrs now, and wanted to take the time to say recently they’ve stepped up their game. I really appreciate Marc and the team and the direction they’re going in, witnessing first hand the effort being put in to go beyond the typical auto shop. I’ll definitely keep returning and if your reading this I hope you do as well.Service: Brakes
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October 2023 by Tim Robson
On my way to my daughter’s soccer game on a Saturday morning and realized my tire had a nail and was going flat.Dave quickly plugged my tire and had me underway again in just a few minutes! What a guy and what service!Service: Tires
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October 2023 by summer gerhardt
This is the place to go! The manager mark was awesome he was super friendly and very knowledgeable. They were super busy when I went in but he did a great job running the office as well as working in the shop. He got me all fixed up and didn’t push a bunch of extra stuff on me like most shops try to do. The place was really clean and they also had free coffee. I highly recommend!
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October 2023 by Shannon Gilkey
I had a tire that wasn't holding air so I went in to have it checked. Mark was super concerned about me driving on the tire because it was so bad. He found an old tire out back and replaced the bad tire for a super reasonable price so that I can drive my car safely until pay day!
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September 2023 by Tayllor Burt
I've only ever had wonderful experiences! The people are very very nice, knowledgeable, and fast! I never go anywhere else!Service: Tires
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August 2023 by Viktoria Trammell
These guys provide the best service! Every time I come in with a trouble they go above and beyond trying to help. They also were understanding and worked us in for oil change the day before important road trip. Mark was very kind and helpful! Thank you!Services: Tires
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August 2023 by Kinsey Maddox
My family and I were passing through town when I picked up a nail in my tire. Even though it was close to closing time, these guys got me in, provided excellent service and we were on our way in no time. Crisis everted! Thank you, thank you, thank you!Service: Tires
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July 2023 by Josh Lovelace
The staff was very helpful and professional with my oil change. Although prices have increased everywhere, they accepted my coupon and gave me a great price. Thank you!Service: Oil change
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July 2023 by Rob Chilson
After a ridiculous customer experience many years ago when this location first opened, I finally chose to give them another chance when I bought some tires through Amazon—they were listed as a local option to have my tires shipped to and then installed. The team at CarX fully “owned” this opportunity to provide service. The front counter experience (not just with me, but with all other observed interactions) was exceptional, especially with the manager. The location was clean, organized, and ready for any customer to be shown the service area as appropriate. When an unanticipated problem occurred with my car not recognizing the new placement of the wheels (location) on the vehicle, they literally spent hours to resolve this concern for me.This manager and team are an wonderful example of customer-centric professionalism. Thank you for having this CarX location in our Willard community.
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June 2023 by Michael Harter
Cisco was a great help very informative, Between him and the store Manager Mark Baker I completely felt like they were very detailed and showed me the things that were wrong. By far the most honest shop I have been to in a very long time.
