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February 2024 by Ken Myers
Good service
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February 2024 by Ъ Алексей
Lots of spare parts, they work even in the evening.
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December 2023 by Jessie Rowland
Jacob was amazing and very quick to help me get my battery swapped out!
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August 2023 by Lucy Cooper
The guys at the willow springs O'Reilly's are not very bright if I was the regional manager none of them would be working there in order to work in a parts store you should have at least some general knowledge and experience with automotive
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July 2023 by Pierre Singleton
Bathrooms are dirty, one of the 4 staff was rude. However, overall not a bad spot to pick up parts.
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May 2023 by Aj Ebert
out of all the O'Reily's i have been to i would have to say this is one of the better one's.
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April 2023 by Bobbi Fuller
Needed to run a diagnostic on my vehicle, I lucked out and had the part I needed in store. They had me all set up and out the door within 10 minutes. Great job!
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March 2023 by Hula Flames (Mr. it’s hot)
Bulbs great service, public restroom use auto zones tools and repaired in parking lot. Great worker gave me hands on assistance.
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March 2023 by Hula Loopy
Bulbs great service, public restroom use auto zones tools and repaired in parking lot. Great worker gave me hands on assistance.
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February 2023 by Donna
My husband and I went to the Willow Springs O reillys this past Sunday at about 10:00 am. When we pulled into the parking lot there were about four guys in a circle just standing outside the store talking. My husband went in the store and about five minutes later I saw him come back outside and ask the guys if they were working and instead of going in the store to help him, they stood there and asked him what he needed! I was dumbfounded! The guy that walked into the store to help didn’t even look like he worked there, he was wearing grubby looking sweatpants and a hoodie that didn’t eve have the o reilly logo on it. The customer service at this location is horrible! They need some competition or they need new management because it is disgraceful.
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December 2022 by Gavin Graves
Poor customer service most of the time.
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September 2022 by Phil Ponder
Rude! These people have to be some of the rudest people in the business. If you need assistance it's like I have interrupted their whole life. I was warned by others. It must be the management because several have the same poor attitude. I live in Willow so this is not good but I do vote with my dollars and Willow Springs, O'Reilly will not get one more dime of my money!
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September 2022 by Christina Rose
Helpful people and will help figure out what parts you need
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August 2022 by Jeff Feldmann
This place is terrible. (Ben)Assistant manager can't even get a oil filter right.He has terrible attitude
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July 2022 by Hard Life
They are always there and always have the parts on hand or can order them and have them the next day always very helpful you need a part this is where to go these are the people you talk to
