First Security Bank is a division of Glacier Bank, known for its stability and financial strength. It operates as a community bank with considerable shared resources. Reviews consistently highlight exceptionally friendly, helpful, and knowledgeable employees at the branches. Staff are described as going above and beyond, providing quick, professional, and efficient service that relieves stress for customers. The drive-thru service receives high praise, and the updated mobile app is also noted. Customers report having a great banking experience with personal attention, whether inside the branch or over the phone. The bank's multiple branches provide convenient access. Many customers have banked there for decades, citing the consistent, wonderful service as the reason they continue to use First Security Bank. The overall sentiment awards the bank a perfect 10/10 for its service.
Everyone is so pleasant and take your needs into consideration.
August 2025
This bank is a sister bank with valley bank, but doesn't serve Helena valley bank so I couldn't deposit money here. This is more of an fyi than a complaint as I'm sure there's a good reason for this. I gave three stars because the girl working drive thru was a sweetie.
August 2025
It's fast, friendly, easy, and helpful. I am a very inquisitive person when it comes to handling my money.
