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February 2024 by Jeff Penrod
Everytime I go in and see the bald lady my stomach hurts she is so rude she must hate her job and it shows I will go to ups even it costs double from now on they are nice there
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February 2024 by M M
So I had ordered something really high end. These people thought It would be a good idea to send my package out from Bigfork to Denver Colorado for no real reason. I’m done with usps in Montana I’m making sure I get all my stuff through ups from now on. Ps I waited almost a whole month just to find out it wasn’t gonna be here 2 days before I got what I ordered.
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November 2023 by Becky Sturdevant
Best post office! Friendly helpful staff. Short wait times.
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October 2023 by J E
We were in the area for a few months and the delivery person insisted on leaving packages in the locker and not to the front door even if there’s a leave by front door message. They even sent packages back knowing where we were. Fed ex and ups do not have a package delivery issue. I avoid any company that uses usps, a perfect example of a gov ran entity.
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October 2023 by Hailey Bruch
Seemed eager to help a woman who cut in front of me and 2 other people...
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September 2023 by Shawn B.
Ive lived here in Bigfork and have had a post office box for 20 YEARS. I had 19 years without any problems (I got anothers persons mail occasionally..no problems, it happens) however this past year has been horrible. The bald lady thats there is so rude and unprofessional. Last week I had an expensive diving mask delivered. I received tracking notice that it was delivered. 'Went to pick it up and its "lost". How can it be "lost" when the tracking says its been delivered. We live in a small town and the post office use to have a community feel but not anymore. Another big issue is if a package has my home address instead of my po box number THEY RETURN TO SENDER INSTEAD OF PUTTING IT IN MY PO BOX. 20yrs Ive been here and they cant put it in my box?? Ive had about a dozen packages returned over this past year and yes I do give my po box number when I order but some companies wont deliver to po boxes. FRUSTRATED
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August 2023 by Ray Oakfor
Bald headed lady need's to be fired. She treats everyone as if they are incompetent.
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August 2023 by Anne J
Imagine people being so entitled that they think the post office knows when they magically come back into town as the most recent review states. There have been a lot of new faces there but they try the best they can. These guys are so short handed and always greet you with a smile from the experience I’ve personally had. We all need to show some patience and grace. We need to understand these guys are showing up every day to provide us with a service and if we treat them as I’ve witnessed, we’ll lose them. As is almost everywhere we go. If you want a good customer service experience, it starts with you. Be a good customer.
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June 2023 by Lisa Cook
I spend almost half the year in Bigfork, and just before we go there, we start having our packages send there. However, every time some of the packages get returned to sender because the post office decided our house is vacant. Why would I have packages sent to a vacant address? And when I called the post office, the woman on the phone was smart with me and rudely asked if I “had told my carrier I was back.” Why??? Why can’t I just have mail delivered to the address I ask to be delivered to? And who are they to decide my address is vacant? I have people coming to my house throughout the year and I’m having renovations, etc. There’s no common sense.
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March 2023 by Alfred Papillon
No one there at time I went. It's a post office!!!
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January 2023 by Conway Kesuragi
Kind and informative staff, they've always been helpful whenever I've had questions. Most of the negative reviews are from Karen's and Chad's that walk in with nasty entitled attitudes.
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October 2022 by David Melo
The lady was one of the most professional and helpful person I ever dealt with. Thank you.
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August 2022 by Jamie Duke
I would give them 0 stars if I could. Terrible service. The staff talks to you like you’re d*** and they have no respect. I went in asking a simple question, if I could get my package and the lady was so rude about having to go look for it as if it weren’t her job and came back and talked to me as if I was a child who didn’t understand English. All of the staff is rude. It’s not hard to be nice and give good customer service.
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July 2022 by Born To S.
Too many excuses to not do their jobs, not delivering mail correctly or delivering packages at all or just mark packages as customer request pickup or any bs reason to cover their backs over the customer backs...too many excuses trying to make their problem your problem. We pay to get mail delivered not to do their jobs!!! Prices go up and up and up and service is non exiting.
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April 2022 by Charles Hunstiger
Top notch, friendly and accommodating staff. Ginger & Brenda are my favs!
