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January 2024 by Arnold Daniels
One-stop automotive was great and quick employees were wonderful. I am thankful for this automotive center to get me home and take care of my car needs and my needs while I was sitting here waiting. Thank you very much if you ever in Billings. Montana stop here and get your own mode of care they're great and fast.
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January 2024 by Becky K. White
This is a great bunch of guys; top-notch mechanics and extremely thorough. Not being a mechanic myself, they "came down to my level" to explain what needed to be done on my Explorer to where I could understand it. I will definitely be going back and highly recommend them to anyone!
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December 2023 by Craig Seiffert
thorough, competent and friendly service! thanks for getting my Sequoia back to being roadworthy. highly recommend these guys for all your automotive needs!
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November 2023 by Loretta Mehaffey
I was driving around and found auto motors. I pulled in there and had them service my vehicle with quite a few things. The price is right. I’m going to take another vehicle back to them. They’re very pleasant clean popcorn is great and coffee and a little dog. thanks see you Monday.
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November 2023 by Jeff Moomau
Had a fuel leak on my truck and they got me in the shop quicker than anyone else I called. Quick repair job with most of the wait was on the part to arrive.
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November 2023 by Mitchell Reid
1 Stop did a front end alignment, adjusted the caster/camber on my 84 Bronco. They were fast, friendly and professional through the process and will definitely recommend them for automotive work in the future.
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November 2023 by JD Services
This place is a rip off. I brought my truck in for tires and a wheel alignment. The tires were 100 dollars more a tire for the same tire at discount tire. They charged me 30 dollars a tire for mount and balance. Then they told me my wheel bearings/ ball joints and steering rack where shot, so they couldn't do an alignment until I had all that fixed for 3,500 dollars. I took the truck home there was nothing wrong with the front end of the truck I even took it to another shop, and they said the front end is in good shape the truck just needs an alignment. Jerry is always trying to up sell stuff you don't need and take advantage of people. While I was waiting a kid came in. Jerry told him in would cost $380 dollars to put a timing belt and tensioner in his car. They kid said okay I can afford that, about half way through the job he comes back out and says sorry it was more work them we thought so it will be about $900. They kid got scared because he was not planning to spend that much. Very disrespectful if you tell someone a price, you should hold your word and honor it.Services: Tires
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November 2023 by Josh Lucus
Went in for a battery/no power problem. Got it back the next day. Kept experiencing the same minor issues. Took it back in and come to find out the refurbished alternator was bad from the factory. These guys went above and beyond to get me rolling again. And just in time for the big storm.Highly recommend 1-Stop Automotive and all their guys. Personable, respectful, and they give you piece by the time you walk out their door.I know where I'll be taking all my vehicles from now on.Service: Electrical repair
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October 2023 by Brandon Young
Awesome service!!! They all were very excellent taking care of my Acadia, myself and my dog Coco!! Thank you for everything!! God bless. Take care. Be safe.Services: Electrical repair
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September 2023 by Brad Wagner
We started using 1 Stop Automotive for service and repair for our vehicles at work. I was so impressed with the service we received, I knew this was the right place to bring my personal vehicles too.They do such good work in a timely way at a fair price. I highly recommend!Services: Auto battery replacement
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September 2023 by Zacg Halv
God bless these people. I was passing through town and I had stopped to get gas. My car stopped working at the pump. My best friend had just died. I didn't know what to do and the gentlemen on the phone for this place was super helpful, knew what the problem was and they fixed my car within 2 hours and I was back on the road!!! Thank you guys again. You guys really helped me out and were ready to fix whatever at a moments notice.Service: General repairs & maintenance
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September 2023 by Dallas Kucera
This is the best place for service. Especially as a woman who doesn't know a lot about cars, these guys have been so fair and honest. I highly recommend this business.Services: General repairs & maintenance
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September 2023 by Vicki montgomery
Very disappointed. I took the car in and told them what was wrong, asking them to fix just what was wrong. They did 2 diagnostics and charged me 320.00 and didn't fix anything. I feel like that was a lot of money for nothing
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August 2023 by linda Deyoung
I would just like to say that I am very pleased with the service I have recieved. I have had a chance to drive my Ram out on the hwy, it performs so much better then it did. I would just like to say Thankyou to Jerry for making me feel special, and for taking care of any questions I had. I will see you all again as I need work on my Ram. LindaService: Tires
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August 2023 by Kathy Wright
I gave 2 stars for a few reasons. First there was no communication for the 2 days my vehicle was there. After diagnostics no one called me with things going on in case I wanted to fix them, while the car was there. I did get one call about one particular thing but nothing else, and this was just after I called to check in close to closing. In fact when I picked up the next day at closing, Chris was charging me out and said “oh, I guess I should’ve called you about this, sorry”. Ya. I also had asked for an oil change, so when I was told the coolant was low or there was possibly a leak and I asked if they topped it off when they did the oil change, he just looked at me with a blank stare. My response was.. you didn’t do the oil change?? ..I guess not. Then, they left my car a serious MESS!! Drivers side floor was full of dirt and rocks and was filthy! The hood had a blue marker line on the top and there were a bunch of blue dirty mechanic towels all over the inside!! What the heck?! No respect for my vehicle at all. I took some pictures and mentioned it to the gentlemen the next day when I brought it back for some noise it was making, that it wasn’t there before they “fixed it, and he didn’t respond at all but to shrug ? very disappointing. They did do my motor mounts well and apparently changed an evac canister, and the guys were generally nice, but Besides that, I didn’t have a great experience there at all. Found another mechanic the next day to look it all over and do an oil change. He went over everything in detail that was done and what I needed to do in the future. He explained it so I could understand, didn’t gouge me for money and gave me a much needed peace of mind… as well as cleaned up after the other mechanic. All these things were lacking at 1 stop.
