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November 2023 by Briana Hilmes
Really nice staff! Always friendly to my kids and offering to help find anything. We love going here for household projects whenever we can.
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September 2023 by Ronald Mcgrail
Always good friendly people to help this 80 year old find what I need very nice to have one so close 2 miles is handy
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August 2023 by Montanagirl Thompson
I love my little hardware store. But I'm going to be coming to it less and less as time goes on. These results have nothing to do with the store itself. But with the unbelievable prices that things are selling for I can no longer afford on a fixed income budget. I will no longer be feeding the birds and rabbits in my neighborhood ? I will not be getting anymore pets as the price of food has again gone up 8$$$ per package. I won't even be buying my favorite licorice which ACE sells because I have to cut off the spending somewhere!?Sorry I'm just ranting here when I should be ranting to those in the federal government who have caused all the chaos ?
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August 2023 by Drake Learning
They always have what I am looking for. If what I needed wasn't in, they ordered it in.
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August 2023 by illusioNtv
Stopped in today with my grandmother to find some wire cutters that she would be able to use to cut artificial flower stems, due to her hand strength not being that strong we were on a mission to find ones that she would be able to squeeze and cut with. Brian the associate that helped us was awesome and understanding and helped us find ones that worked for her. He also directed us to the hinges so that I could fix one of her cabinet doors, as well as assisted us in getting a piece of plexiglass cut. Thank you for being extremely helpful my grandmother was really happy and appreciative and most likely will be making your store our go-to for any hardware and project needs! Thank you again!
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August 2023 by Sean McAndrews
I took my lawn mower in to get serviced and they had it fixed and running like new and back to me the next day. Really great service
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June 2023 by AC Gintz
Online the website says they have vacuum belts, more than one brand of style 7 belts available for in store pickup, so I walked down to Kings Ace only to be told in a condescending way that they don't carry vacuum cleaner belts and after showing her my Google search she pretended to look something up in her computer and told me none of the ones the website (with the Central Ave Kings set as my store) that I could pick up today were in fact not in stock... I usually have a good experience at this store, but it was enough to make me not want to shop there anymore. Walked over a mile for nothing, thanks Ace.
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June 2023 by Brian Casteel
I always enjoy shopping at Ace stores. Another store nearby didn't have an item I needed, but I can always count on Ace to have the right loose nuts/bolts.
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June 2023 by Roy Gerhart
I just return a defective product I purchased last fall and I had grabbed the wrong receipt. The lady at the counter was extremely helpful and took care of me even without the correct receipt. Did not have the same product but she assisted me in upgrading and I got a better product. Sorry I did not get her name but she made sure I felt valued as a customer. Best part was after returning the defective product and selling me the upgrade it only cost me 1 dollar. This is why I go to Ace for these type of needs and not the big box stores. Always helpful and friendly. Hats off to the crew at Ace Hardware Billings especially Central Ave.
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June 2023 by Big Dog
Every time I go to this store, they don't have what I need even though their website says they have plenty of whatever it is I'm looking for. Big waste of time and gas !
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June 2023 by Stacey Atkinson
Don't know how their store experience is but they sure don't answer the phone!
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April 2023 by Meggie Shaw
Went to return something I got from another Ace. The lady seemed upset I was returning it. She was very cold and told me to go to the other Ace cause they don’t have it in stock. I was polite and said that’s okay if I have to go to the other one and she said that would be good if I could and didn’t say anything kind or polite back. Kinda not very friendly.
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April 2023 by Amy Maris
The employees at this location need something to do or some time off. The labor cost here has got to be outrageous!!! This is the second time I've walked out because I feel like somebody's following me around the store because I just want to look around and find what I want to find without being bothered. If I say I don't need help, let me be, don't follow me like I can't see you.
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March 2023 by Randy Mostad
If they don't have it, you don't need it. King's Ace has the best people in the hardware business. I have no reason to shop a box store, Ace is always close by and has everything I need.
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March 2023 by Tracy Webb
The people here are always super friendly and very helpful. They know better than I do, what parts I need! Thank you, Ace!