-
July 2025 by Jennifer France
Bunch of crooks. I called and asked to fill up the remainder of my tank on summerfill and then set up prebuy for the rest of the year. The agent proceeded to quote me the prebuy rate and set up the contract. Last week I was quoted $2.38 for summerfill and $2.71 for prebuy. Not knowing that I couldn't do the summerfill rate after the prebuy i went ahead and set up the prebuy contract. When I called back to do the summerfill I was told they couldn't do it that my delivery had to come from my prebuy contract set up 5 minutes before. Also they cannot tell me what the summerfill rate is. Seriously the other propane company I called told me the rate right away. I cannot cancel my prebuy contract without fees. Not the correct way to do business. Im going to find another company.
-
July 2024 by Kory Landwehr
This company charges double what all the other gas companies charge in the area. Amerigas also adds ridiculous additional charges you will be forced to pay. $100 dispatch charge on top of $200 dollars to pick up the rental tank after we switched companies. These are just a few of the things this deceptive company charged us. I don’t understand how this company has any customers. It is also a surprise there isn’t more regulations on what a company can charge for propane. Out here charging double for their product with very difficult customer service. I would steer clear of this company.
-
July 2024 by Kayla Nelson
Terrible service. They add random charges to your account. They over charge everything. We switched companies and now are paying almost half of what we were paying with Amerigas. I would recommend going with any other company than them.
-
February 2024 by Jase Muri
Very difficult to work with. They over charged my multiple times and charged me different amounts for gas on the same day. Not helpful when I called to get it resolved over the phone.
-
February 2024 by Amy Steinmetz
This company is terrible. Last year when I first got my tank filled after buying my house they were supposed to send someone to inspect it first and since they have zero maintenance employees in the entire state they had the delivery driver inspect it. Right away we noticed a large ice mound forming on the top and the entire area smelled of propane. Called to get it fixed but again no maintenance in the area. So the delivery driver came out and determined yes it was leaking. Took over a week to get someone out to fix it. He thought he fixed it but nope. They filled the tank 3 times for over $1500 in charges in just over a month. Finally got another person to come look at it is said for sure broken and brought another tank. But no scheduled delivery with it so he hooked it up to the leaking tank. Finally after over a month they were able to run new lines. But by then another fill. I have called them several times each time they say they will remove the charges. But they don't. Now it is 30 degrees below zero and we are out of propane because they won't deliver it until I pay them. Oh and when you call they just lie to you about helping you. Horrible company zero stars.
-
February 2024 by Kevin Weimer
Highest prices, poor customer service!
-
December 2023 by Joe from Montana
If you are currently leasing a tank and being forced to pay over $4 a gallon due to the contract, cancel the lease. When they refuse to pick up the tank, call the Montana Consumer Protection Agency. They will help. You’re not powerless.
-
December 2023 by Krista Freeny
Delivery drivers are always courteous. Never an issue. Excellent service.
-
November 2023 by Jeff Muri
You are easy to contact and work with our fluctuating schedule very well
-
November 2023 by weyland zeller
Great customer service. I miss the Red Lodge, MT office being open. I'm getting used to ordering online.Thank you!
-
October 2023 by George Kleinert
They have a difficult time how to bill with automatic withdrawal from my bank after years of service, Cannot deal.with over seas reps. Not very happy with them…
-
August 2023 by Ashtyn Seitz
Almost a year after canceling our account, we finally got AmeriGas to come get our tank. They’ve have continued to bill us for tank rent and failed to show up after many requests for them to come get the tank. After being told we could ignore this rental fee, they sent us to collections for not paying it. Their customer service is abysmal at best.
-
August 2023 by Jay Badgett
Phone system is worthless and by the time I spoke with someone they didn’t have a clue and barely spoke English.
-
June 2023 by Timothy Runkle
AmeriGas responds to fill requests rapidly and on-time. They are discrete and respectful of property. I would highly recommend their service!
-
June 2023 by Mike Mangen
I used the retail site on frontage road for years, corporate has decided that they don’t want to fill tanks for rvs or barbecue nor answer the phone unless you have a customer number, I guess they don’t want any retail customers only delivery
