“Wanted to give a quick shout out to Lithia Toyota and Brian Marks. I listed my 2017 Toyota Sienna on Facebook. Brian reached out and purchased it for close to my asking price same day. Very easy process. Great place to sell and buy car. I am a fan.”
“1st time at this location, very good staff, some of the best ? I hope I'm the one that gets to come back and drop this van off when it is time to pick back up the company fleet ?”
“As a big family of eight, it was difficult finding an affordable rental that would fit all of us & our luggage as we prepared for our first family vacation to Glacier, MT. The chains through the airport were minimal help, had snotty attitudes, & were so expensive. Last minute I heard that Taylor's was worth looking into & I'm so glad I did. Felt like we were borrowing a friend's car. No fuss, no attitude, no hidden rules or fees- just good ol' honest business. They were so helpful & because of them, we didn't have to split our family up by taking two cars. Totally recommend & will never rent a rig through anyone else!!!”
“The Enterprise Rental staff at Billings-Logan International Airport were awesome. They were attentive, courteous, efficient and overall provided excellent customer service. Keep up the good work!”
“Billings, Mt agent for Alamo car rental was the perfect example of what any company would want for representation. His customer service skills deserve to be recognized. We were out to our car rental in no time. Both check in & check out were seamless. Better than anywhere we’ve rented.”
“We were delayed out of SLC on the 19th. I spoke with Mary from National to let her know we were arriving late and still needed our truck- rental! She was kind and understanding and said no problem your rental will still be available! We arrived 3 hours later to Billings and once our luggage was secured we went to the counter where we met Mary!! Although they were out of Trucks- as we had reserved one, she was able to get us into an Expedition which actually worked out splendid! After all the delays and a four hour layover, Mary made our night with how smooth the transaction took place! On Sunday we brought it back no problem! The Branch Mgr was pleasant as well on drop off!
Great people make y’all look good! Keep them happy and they will continue to make us customers satisfied and coming back!
Thank you,
J. S.”
“Excellent staff and extremely courteous towards the customer. Ensuring all their needs are met, even during the stressful period the customer is going through. Thank you!”
“Needed a rental for a couple of days and found the process pretty straightforward. The vehicle wasn't anything fancy, but it was clean, reliable, and got me where I needed to go. The staff were friendly and easy to work with, which made pickup and drop-off hassle-free. For an affordable rental option in Billings, it worked out well.”
“Kelsey was so helpful with an emergency rental during our family road trip - providing a car (and picking us up) within 15 minutes of our call! She answered the phone on her day off and even met us on a holiday so we could keep our travel schedule. Dave gave us a great long-term rental price and was knowledgeable on details of rental reimbursement for car warranty/recall work. Our family road trip was saved because of their help- so grateful!”
“Literally had my best car rental experience at AA & A Auto Rental. I called up Dave about a week in advance and told him we had 11 people with ski gear and he hooked us up with a full size truck and SUV which worked perfectly not to mention it was the cheapest rates of any rental place near the airport (I did check). Picking up and dropping off the vehicles was incredibly fast and easy and the vehicles were in very good condition. Definitely will go back next time I rent in Billings.”
8AM - 11:45PM
1901 Terminal Cir, Billings
Car Rental
“Everything was perfect about the experience! The car was perfectly clean and fresh! Even the inside windows were clean, which has not been the case with other rental companies. The counter staff was very efficient. Great overall experience with pick up and return of car.”
8AM - 1AM
1901 Terminal Cir, Billings
Car Rental
“Thrifty Car Rental, Billings International AirportOn July 10th, my daughter and I left Charleston, SC and flew to Billings, MT. Once we arrived at the airport we were told that my reservation wouldn’t go through because a credit check came back and was registering that I did not meet their credit standards. I then pulled out my 2 other cards (Business Credit Card- doesn’t run credit checks and my personal credit card) and asked to use one of those cards. The representative (Leah), wouldn’t help me or even give me the correct info because there was a line behind me and our flight had come in over 2 hours late. She just wanted to get out of there. I know this because she came flying past us as we sat waiting for a cab.The next morning I called the airport and asked for the manager. Thankfully, Teresa (manager) was there and was absolutely wonderful. I explained to her that I had rented exclusively with Thrifty for the last 4 years and that being able to rent their vehicle was of Paramount Importance to our trip. We were going to Yellowstone National Park, driving down to Denver, CO, and then going up to the Cheyenne Frontier Rodeo, ending with us returning our rental car at Denver International Airport. In total, our trip was 10 days and we needed a vehicle every single day.I was very disappointed with the crappy service that I got from Leah but extremely relieved and happy with the service that I received from Teresa and Marquavius (spelled incorrectly, sorry). They told us that I could have used my Business Credit Card (no credit checks) or even my personal credit card the night before (at 2 AM). Both of which I had with me in case of emergencies. Both of which I showed to that ridiculously unhelpful and unfavorable attendant Leah, the night before. I’m quite certain that she just wanted to get her customer line down and then get home; as seen by her power walking past my 14 year old daughter and I.I really need to say Thank You Very Much to Teresa and Marqueevus. Without you two our 10 day trip out west would not have been possible. You two are truly PROFITABLE credits to the Thrifty Car Rental name.Leah, on the other hand is detrimental to Thrifty Car Rentals. Who turns down a 10 day car rental? Worth over $1,000 with Insurance, when all she had to do was ask me to step aside so that she could help the others in line and then come back to me and then run my Business Card. Instead, she had no problems leaving me and my daughter stranded 2,000 miles and 2 time-zones away from home. Thanks for ABSOLUTELY NOTHING LEAH! Nothing! Zero! Nada! That was your worth to us.Tiffany Jefferson”
8AM - 12:45AM
1901 Terminal Cir, Billings
Car Rental
“Avis at the Billings airport has been an excellent business partner. Veronica in particular is very responsive and goes out of her way to be available for reservations and questions. She is very pleasant to work with and runs a smooth operation up there. They make it very convenient to get a car at our worksite and that’s a game changer. Thank you!!!”
8AM - 1AM
1901 Terminal Cir, Billings
Car Rental
“Sometimes the good experience is about the people. Landing at 12pm, Scott was a refreshing positive attitude that made the process seamless. Really enjoyed the conversation with him, hes down to earth, friendly, and professional. Returning the car to him only 7 hours later, he was still in a jovial mood. I use Hertz mostly and if I ever get to Billings again, would be delighted to see him again!”
“I had a good experience with Tom over here at Ernie’s. I was on a tight time crunch to get a somewhat reliable vehicle to get through the winter. After test driving a few SUV’s (and battling with the finance company) Tom pointed me in the direction of a Jeep Compass. Sure she wasn’t the cutest thing out there, but when I asked for it, Tom delivered. After having an issue on another vehicle during a test drive (Operator error) there was no indication that he was upset with me at all. He was there to help any way he could responsibly and respectfully. Don’t get me wrong, these aren’t going to be your “state of the ark” vehicles but you’re getting what you see, and Tom was blatantly honest about issues with certain vehicles as soon as I mentioned them. 10/10 recommend Tom over at Ernie’s Auto.”
“This is the best place to rent a vehicle in Billings! The car was superior, rates cannot be beat and just wonderful people to deal with. Skip the chains and rent from Auto Brokers of Montana!”