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February 2024 by El Z
Crooked and off ear piercing in my daughters ears. I’m very upset with the lack of care that was used by the store manager.
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January 2024 by Valerie Pachl
Variety of things! Great place to pickup gifts for girls of all ages.
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January 2024 by Some google
Don't get your ears pierced there. We changed our mind. The Kady wanted to repierce my mom's ears off to the side?. I checkedShe was just too inexperienced and young maybe.
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November 2023 by Ron Curtis
Great for 7yr. Grandchild
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November 2023 by Shoshana De Tar
NEVER GET YOUR EARS PIERCED HERE!!! I brought my four year old in to get her ears pierced for her birthday. She was excited and ready and in a very positive mood about it. We asked for the two women to pierce her simultaneously, the second lady took her time getting over to us. long story short we ended up using the one women to pierce her ears. The gun somehow got STUCK while in my daughters ear. Understandably the piercer was panicked but still tried to get it unjammed. After about a minute of her trying to get it out on her own while my husband and I held our daughters head as still as possible she tried calling over the manager Becca. She did not come over! At this point my daughter is in tears and screaming, the Claires associate is also in tears yelling "PEASE STOP MOVING" and my husband and I are both Screaming Becca's name with no response or even looking in our direction. I finally yelled as loud as I could "BECCA THE GUN IS STUCK IN HER EAR COME NOW!!" still no response. (She was at the register) The girl who was with us managed to get the gun to disconnect to the part that holds the backing. At which time the women became frantic screaming for her not to move. Finally the manager Becca came over and got it to detach rather quickly.After the employee and my daughter both recovered from freaking out, Becca agreed to do the second ear. she did it quick, but wrong. The earring didn't go all the way through her ear and Becca didn't do anything, So i had to be the one to poke it through her ear and put the backing on myself. Over all this was a very traumatic experience for all of us and we will never be using a Claire's again!
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October 2023 by T E
The store is very crowded with fixtures, hard to shop. Never once acknowledged by the staff.
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August 2023 by Twila Bassler
Booked an appointment online, let my Granddaughter pick out her kit she wanted. Took her to the store and conveniently they didn't have any of the $60 kits. Felt like we were forced into the upsale of another $20 to get her ears pierced for a total of $81. You can't tell a child that you are going to do something special and back out, asked for a price match or discount and the associate wouldn't budge.
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August 2023 by Robert Barnes
Went there to get the granddaughters ears pierced for their birthday present, seemed clean inside
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March 2023 by Brittnee Russell
My daughter and I were in tonight shopping for a birthday present and after a few minutes of browsing the girl working tells me they are closing in 5 minutes so I hurried and grabbed something for $4.99 because at that point she made me feel uncomfortable and rushed so I was looking for the cheapest thing I could, should have just left. So I proceed to the register and I gave her a $20 bill and she gave me a penny back. I remind her I gave her a $20 and she then pulls out 2 fives and starts counting out some ones, I then kindly asked for 3 fives and my penny. Was she expecting a tip?? Or just incapable of math?? By the time we left it was almost 5pm. I then continued through the mall in all the open stores and upon leaving found that the Claire’s store is the ONLY store closed. Thanks for the hospitality Claire’s! ??♀️
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August 2022 by Renetta Reno
I love going into Claire's they've got awesome stuff
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January 2022 by Madison Y.
My daughter had an ear piercing appointment at 4, we show up at 3:50 to find that the store was closed. The store didn't even have the decency to call and let us know that they would be closed. We are people too. My 5-year-old is outraged as am I. They just lost the best customers they would have ever experienced. Signed, a deeply disappointed, concerned mother
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November 2021 by Carlene Eagleman
The girls were real nice, the shorter girl very helpful. All very much appreciated.
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January 2021 by Vena Macbeth
I had so much fun here. The sales associate was wonderful and I got a year's worth of goodies for my nieces.
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December 2020 by Brandy MacYeaple
We went there to get my daughter's ears pierced and the gal(Nicole)that helped us was GREAT!!! ☺️ I felt bad for her though...she was the only one there and the store was hoppin'. She was doing everything on her own. She was wonderful though, the store was very nice and had a great selection of items.
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July 2020 by Willow Anderson
Fun little store. Great prices. I go there for the hair ties! ?
