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February 2024 by Dennis Wolf
I wish there were a way to give a -5. This company was not only a pain to work with, but they are also trying to charge me $30 more after I approved the invoice. BEWARE, 40 years in business and I have never dealt with anyone so incompetent. STAY AWAY!
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August 2023 by Lisa Owen
Terrible customer service from one of their Account Executives. She lied about not receiving emails from me and hung up on me after a very rude conversation. Spoke with the owner. He was more interested in defending his employee then he was with making it right. He gave me a refund, but I was already disputing the charge with my bank, so I was going to get my money back anyway. He couldn't have cared less about my inconvenience or wasted time with his employees. Save yourself the headache and don't use Econoprint. It's too bad. He has a couple of great employees, but the bad ones overshadow the good ones.
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July 2023 by doclumiz1
This shop is exceptional.I've been designing a couple tabletop card games over the last several months, so the edits/ideas I've had to translate to paper have had me in a constant need for print. I contacted Econo Print, advised them of my archaic limitations on the design end, (I was and still am submitting designs made in Word), and they have reliably processed what I assume to be submissions requiring manipulation on their end with professionalism and efficiency. I get my prints very quickly after request, and everything I receive looks fantastic. During test plays with friends, I've gotten so many compliments on the quality of the cards. This translates to interest which makes repetitive beta nights much easier to digest. Beautiful stuff.I've dealt primarily with Jake, (dude, you have been a godsend), but it's not uncommon for me to speak with other employees when I pick my packets up. I'd imagine in the grand scale of their customer base my little projects are just that: little, but they treat me like a significant client. Every interaction I've had with them has been lovely; you just couldn't ask for a better staff.Last night I was visiting with a buddy about my current game and mentioned that I'd just picked up a set of cards from Econo Print. I started to suggest he keep them in mind as I know he has print needs of his own, and he said, "Oh, I'm already using them. They're great."Great they are.Verbose, I know, but I'm impressed with the place and cannot recommend them enough. 10 out of 5 stars.
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May 2023 by T S
Best shop in town. My only negative for them is man I wish you would open Saturday!!!
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December 2022 by Steve Wilkins
Lisa was very knowledgeable, professional, & extremely helpful in getting my business cards handled!!
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May 2022 by jon miller
Friendly people.The prices are nice.
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May 2022 by Sean Osborne
Exceptional customer service and speedy work. Emailed me a proof of what they came up with. Liked it and gave them some ideas of more along the lines of what I was looking for. They took all my ideas and incorporated it in with the proof. Now I Love My 1st set of business cards. Tanks Lisa for the quick response.
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May 2022 by Capture Now Studios
Had a wonderful experience working with Lisa and the staff at Econo Print. We got our wedding invitations printed here and Lisa was very helpful with all my questions and was able to get them printed quickly for us!
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May 2022 by sierra Lofgran
Friendly staff and a very efficient operation. Fair pricing too.
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June 2021 by jeff Reese
Great Team of People!!! Always courteous, professional, prompt and outstanding quality.
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July 2020 by Timi Adams Burr
Absolutely the best service, I’m so happy that I just happened to stop there to see if they could print my pictures. They are amazing!
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July 2020 by Mike King
I was driving through Billings on my way back home when I saw this place on a main street. I was in the need for some prints of my vacation photos so I decided to check them out. The whole staff was extremely friendly, professional, and got the job done quick! Not only was the job done quick, but the pricing was too good to pass up! I would definitely recommend this place to anyone looking for top notch professionalism, customer service, and quality! The ONLY downside I noticed was the front desk response times was just a tad slow, but I could tell they were extremely busy.
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June 2020 by Kimberly M.
I use Econo Print for all my printing. They are easy to work with and quality of products are always great! Turn around on printing is always fast.
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May 2020 by Brooke L.
I got my wedding invitation inserts printed here and they came out perfectly! The staff answered all my questions and got my order done super fast! It was also cheaper than Office Depot!! 10/10 recommend!
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April 2019 by Alyssa Landsverk
Went in yesterday to have Menus printed for our restaurant. The woman at the counter apparently didn’t think that Econoprint needed our business. She treated me like I was incompetent and refused to offer paper options. She showed ZERO interest in her job or my menus. I said “Thanks for nothing” and turned to leave as she obviously was not bothered one bit. I will just use Kincos or Fedex in the future. They would be wise to get rid of this employee ASAP to prevent further damage to their reputation. What a shame.
