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January 2024 by christopher shermer
Quick in and out
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January 2024 by Satoshi Nakamoto
Worst customer service in the country. Krystal the Manager is completely inept and full of fake empathy. Ralph is flat and rude, Stacey is underqualified and Brandon should retake customer service 101. Choose Hertz or Avis. They at least care about their employees and customers.
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December 2023 by Madison Kane
Sat on hold waiting to talk to customer service for over 30 min
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November 2023 by Jackie West
Very easy to book online. Picking up the vehicle was quick & simple. Loved the longer operation hours at the airport. At then end of our rental time, we just had to drop the keys into the return box. Happy with the vehicle & customer service!
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November 2023 by Dylan C
The best customer service at a car rental company, especially an airport location! Brandon in particular as well as all other staff we're nothing short of fantastic and helped me when I ran into multiple setbacks. THANK YOU!
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November 2023 by Muthukumar Deenadhayalan
Fabulous experience with Enterprise. The Staff Stacey is sooper friendly. Explained to my questions on the rental very patiently. Great customer service. Thank you Enterprise and Stacey.
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October 2023 by Lyndsey Allen
I can't say a big enough thank you to Tori at this location, our flight was delayed and by the time we would land in Billings, Enterprise would be closed, we called and told her our flight was delayed and she said she would wait a little bit after closing hours, after being delayed even more we just new she would be gone but sure enough she hung in there and waited on us to arrive and I can't thank her enough!!!
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September 2023 by stuart FRIDDLE
The girl that was working the counter the night we picked the truck up was awesome and knows customer service.
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September 2023 by Kristen Taylor
Smooth process. Brandon the front desk representative had a good personality and had us on our way within 10 mins.
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September 2023 by Kristen Maechtle
Smooth process. Brandon the front desk representative had a good personality and had us on our way within 10 mins.
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August 2023 by Kellee Murley
Please do not use this branch as they are deceitful, lying, and reacher rental contracts, by attempting to run your card for a higher amount than what is contractually agreed-upon. If you question how much they bring your car for they will threaten you with filing charges if you do not return the vehicle right away because of their mistake. Crystal is the branch manager here and she will do nothing to help you, but hang up on you please consider using another location.
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July 2023 by Ron Pearson
They did a great job. Nice dependable rental car. Price was high but that's everywhere nowadays.
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June 2023 by Kevin Kimbrough
The pickup and drop off process was great. Very clean. The staff was friendly and professional. Only negative feedback was not having floor mats in the car to protect against soiling the car floor.
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May 2023 by Jill Tate
Craig Wilmore was very helpful to our family and helped us and what was needed. He was efficient with the paperwork, professional, and helpful .
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May 2023 by Paul McCrackin
They are very efficient. Upgrade was nice.
