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September 2023 by T. T.
I waited over 10 minutes to print something. As new customers came in, the associate ignored me and helped them. Will not go back.
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August 2023 by N. T.
I waited over 10 minutes to print something. As new customers came in, the associate ignored me and helped them. Will not go back.
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August 2023 by Shaun Combs
No help at all, needed copies and photo on one bill, was going to charge me $2.00 to put it together? Crazy Lazy Cheap!
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August 2023 by Adam Elsenpeter
If you're faxing, understand it costs $2.50 PER PAGE.
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August 2023 by Les Love
Great service! Was able to get everything packaged in one box!
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July 2023 by Cynthia Webster
Had a lot of Warfair packages, and it was my first time returning. Thxs. Danny, for helping me get them out.
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July 2023 by Angelyca Soucy
Find a different location or use a different parcel service if possible. I went in with shipping and return labels already generated. Just needed to print the labels and buy a box. Well first, they charged me twice for the box - I noticed on my credit card statement the following day. The store apparently can’t issue a refund and Fedex account services says that they can’t find our receipt in their system (I have the receipt from the store which apparently is not good enough). Now we have to dispute the transaction with the credit card company.Second, when sending out our box, the worker put the return label on the box and the original shipping label inside. So we paid nearly $200 for overnight service and it just got shipped to us a couple miles down the road instead of going to the correct destination. This is inconvenient, wasted my money, and cost major delays at work as my shipment was related to an urgent work matter.All around garbage.
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June 2023 by Snake Bat
The robo caller had zero options to speak to a customer service. I had to give impossible answers to the questions to get sent to a call center out of the country. They couldn’t answer my (simple yes/no) questions about the local store. They said the store doesn’t have a phone number to call either.
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June 2023 by Brenda Armstead
Always delayed on my packages because they don’t have enough drivers as told by Walmart and Fedex
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May 2023 by Destiny Davis
Danny is awesome! He made a suggestion for printing my graduation cap topper using lamination that saved me a huge chunk of time, and even went through the process of placing it perfectly on my cap. I appreciate his kindness, quick thinking, and exceeding of my expectations. Justin was awesome as well and assisted in printing my original documents. I will definitely be back to this location for my other printing needs.
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May 2023 by Bryce Hardwick
Quick, efficient, and Ells was super pleasant and awesome at his job!
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February 2023 by Cappy Larou
Easiest place to ship packages I've ever been to
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January 2023 by Brad W.
I used to ship work materials every couple of weeks through this location. Expensive and sometimes heavy shipping, so we spend a lot of money with them. I had a piece of equipment that was in a UPS box and they wouldn't ship it. On top of that, I asked if we could just use a marker and cross out the one UPS logo on the box and they said they still wouldn't ship the box. Guess I'll spend the thousands of dollars to their competitor, and it's a shorter drive anyway.
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October 2022 by Ryan J.
Super slow and unhelpful. The shoes I was returning had to be returned through FedEx and not UPS, and they made the process so slow and difficult. Will not be going back again.
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July 2022 by Robert Abreu
Not the place to go when you need solutions! I had an extremely important document (that took 6 weeks to get from a government agency) that I needed to send to another government agency with a return envelope, overnight. The trainee was the nicest person in the store, but couldn’t explain the issue we were having in a way that made it resolvable. I asked to speak to someone more experienced and I was told every reason my situation couldn’t be helped: I had to create an account, except they couldn’t and didn’t care, there was no one to call, my card wouldn’t work, it wasn’t possible. I went to the 1st Ave N location and had a solution, albeit in 45 minutes. I would avoid this location. They enjoy telling you they can’t help you. It’s what they do best.
