GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and extensive pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old items for cash or store credit. Reviews note the friendly, knowledgeable, and helpful staff who provide great customer service, though one isolated incident mentioned a dishonest employee. The stores, including smaller mall locations, are well-stocked. It is a great place with a generally positive experience, leading customers to state they will return.