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November 2023 by kristina irwin
They were Great! Answered right away even though it was late in the evening on a weekend! Changed our tire. Very fair price for the urgent service.
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November 2023 by Micheal
They are a very well equipped outfit with mostly knowledgeable staff,but not all. And that's why I didn't give them 5 stars. Plus they are a little on the high side on prices!
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November 2023 by Cassandra Bailey
Hanser's came and winched my semi truck out of a ditch near Miles Town Montana. Kurt pulled us out nice and smooth and had us on the road quickly. He was very professional and friendly. This is an experienced company that does a great job!
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October 2023 by andy robinson
Guy that came out was absolutely professional and quick. Winch outs aren’t cheap. It is what it is. I’m out without damage. A group of men knocked last night. They had chains and a loader. They pulled a truck out earlier. Right in front of me. Ripped off the ICC bumper. Asked if I wanted a pull out. $300.00. I waited for someone with the know how, experience, the proper equipment and insurance! I got what I paid for! I would recommend Hanser’s anytime I’m in the area. I hope I’ll never need them again, but if I do………?
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September 2023 by Montana Air Cartage
Hanser's is a great local company to work with! We have worked with them for many years and greatly appreciate their business!Ruth is awesome!
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September 2023 by Kenneth Davis
We broke down on I-90 outside of Billings and needed our pickup and loaded flatbed trailer towed into town. I’m a heavy tow operator from another area and have worked recoveries with Hanser’s operators before, so I knew I should give them a call.Mike and Riley were dispatched out to us and had us loaded up, off the highway, and to our destination quickly and safely. They were equipped to get the job done correctly and were friendly and helpful from the start. Plus, their price was fair.From the time I made my initial call to the time I paid the bill, the process was seamless and exactly how I hoped it would be being on the “other side” of this type of transaction. I couldn’t ask for more.Thanks go out to Mike, Riley, and the rest of the Hanser’s crew!Services: Special vehicle towing
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August 2023 by peter framson
Winners all! They were timely, professional and a great find for me and my RV. I hope to never need their services again, but if I do, I am confident they will answer the call. I recommend them 150%!
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August 2023 by Jillian Homan
Ryan, Ms. Shelly, and all the staff have been taking such excellent care of my best friend and her family since their RV went deceased on the side of a highway. I can't thank them enough for being so accommodating and caring. It's scary enough moving cross country and being in such unfamiliar territory so far away from friends and family. Thank you Hanser's!
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August 2023 by Sara Haworth
Got a flat on my Durango on Grand Avenue and couldn't get the jack to release to change my tire. Called Shelly in Dispatch - she was so compassionate and got Harvey heading to my rescue right away. Harvey arrived quickly and had the tire changed in no time! If you're in need of help - there's nobody better to call. I will never use another wrecker service and you shouldn't either!
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July 2023 by Lynette Davis
While traveling home from vacation we had a blowout due to road debris. Hanser's responded quickly and got us towed to Big Horn Tire so we could get fixed and back on the road. Quick response, professional service. We are very grateful!!Service: Car towing
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July 2023 by Morgan Hall
Jim was friendly and fast. We didn’t have to wait long. He helped determine the problem with the truck which helped put my mind at ease. Great customer service in a bad situation.Service: Car towing
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July 2023 by Constance H. M.
I got my 38' Class A diesel coach stuck in soft dirt, trying to turn it around, and wound up totally blocking a road in a very tight spot, in a residential neighborhood. I was told that Hansers was the only company around who had equipment large enough to handle getting me out of my predicament. Knowing that my situation was critical, despite it being the end of the day, they dispatched Kyle to my location, who was a 3 hour drive from me. Kyle arrived at about 9PM, and had me in the clear within an hour and a half, or so. He was professional, extremely experienced and took great care to not allow any further damage to my new baby!!I would highly recommend Hansers for your RV needs. Besides Kyle, the girls in the office were so kind and patient with me, keeping me posted as to his progress in arriving at my location!!They deserve more than the 5 stars that I'm allowed to give!!!Thank you, Hansers!!!Connie M.
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July 2023 by Joanne Bartley
High praise for Hanser’s! They towed me, my truck and trailer off of I-90 in the construction zone…I cannot say enough about the professional and efficient job Joe (driver) did. Thankfully my truck was a quick fix, too. Thank you to all at Hanser’s!Service: Engine repair
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July 2023 by Ron M.
We were in Cody, Wy when our Motorhome wouldn't start on the day we were leaving our campground. I called every tow service in the area and Hansers from Billings was the only one with the proper equipment to get our 44 ft motorhome to the Billings repair center. Cody and Aj, a dynamite duo, with great teamwork came to our rescue. They were conscientious, and hard working young men. They made sure our motorhome was well taken care of during the o load and offload. They were polite and professional and made our bad situation more tolerable. Thanks Cody and AJ, a job well done!
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June 2023 by Joel Langton
Harvey was fantastic! I’ve spend so much time working on my car. I needed it towed to a shop to get fixed. He handled it very carefully and I sincerely appreciate that. Will definitely be recommending him to anyone that needs a tow. Thanks again Harvey!!!Service: Special vehicle towing
