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February 2024 by Darren Wimer
I do alot of shopping here nice people but sometimes it's hard to find help
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December 2023 by Mary Longie
Not as good of shopping as use too. Don't go there as often as I use to.
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December 2023 by Lindy _
I ordered shoes online for my kid to avoid going to the store around Christmas, got them half price. Came with the security tag attached, however. I called and asked they send some w/out a tag and let me return it. Refused, unless I paid $8 shipping, and was super dismissive--told me to go to the store to see if they can get it off. ON BLACK FRIDAY. I was avoiding the store for Christmas sales. On top of that, online other people it happened to said they couldn't remove it, different type of tag, in their local store. There were only 4 pairs left in her size at that price, too, so I could brave giant crowds, not get it off, and then find I can't get a replacement. No good options, and a rude person on the phone who didn't seem to understand English very well. BAD experience all around. So I had to make another $50 order, in order to get free shipping, and will just have to drive far away from my home to the closest store to return them because THEY screwed up. Won't shop online from them again.
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November 2023 by Dawn Justice
Wonderful
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November 2023 by Cole
Whether you are male or female this place has anything you could use!
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October 2023 by Scott Rickhoff
Cool Manly Trucker Levi Winter coats.. selection so much better than in same store in Minnesota. Attending a funeral and it’s getting cold. JCPennies has scarf, coat and tights… everything wifey needed with one stop! Thank you! Clean store. Ready for business. Nice job!
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September 2023 by Sherry Amadon
I was humiliated yesterday at your pennies store in Billings Montana. I wrote a check and they would not take my check I called my bank they said it was fine I had enough money. I will not shop in your store again. I felt very belittled in front of other customers.
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August 2023 by Howard Harris
First time coming to this Penny's two weeks ago. Entering the store the first ting I noticed is extremely hot in the store. The lights were dim. Trying to find a clerk to check out was very difficult. I found a clerk at a check out register and she said she couldn't check us out and to go to one of the other registers. We searched and found no one else. Returning to the clerk that couldn't help. I asked if they had a manager she said I can help you.Today 8/20/2023 the lights are dim again. The women shoe isles are are littered with shoes, boxes and papers on the floor. The trash can as you entered the store is running over and in the isle as you enter. I asked the clerk what the Managers name is she said Jeremy but doesn't know last name. If this manager worked for me he would be fired today!!!!!!!
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August 2023 by Nelly Nicol
This store used to have employees.I'm not sure how it was as organized as it was with hardly any help.Zero help if you are looking for something and need help with a size or in the dressing room.I spent almost 45 min in a line to check out. I felt bad for the 5 employees that were there running the whole huge store.Beware that if you go here you will need to leave yourself time to pay for things.It's sad to see.If you have a brand that you like at JCPenney I recommend you order on line or go find a new brand elsewhere.Good luck!Let me know how it goes!! I would love to hear things are getting better. I wish them well.
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July 2023 by Chris Fuqua
I like the clearance rack so much, they call me clearance Clarence. I go by CC at JC. Sometimes people will say, 'nice britches CC Jc, where'd you get those? I says to them I says, why at JC's.
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July 2023 by Derrik Walton
Checking out end of season swim wear
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June 2023 by Vanessa Fleming
I can always find my favorite undies and bras here! Also the clearance is ALWAYS amazing and the coupons too
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April 2023 by Elizabeth Brock
It's a mess! I used to work here in the salon. The store used to be great. Sadly they lost a lot of good staff in the last 2 years. Reminds me of shopping at Goodwill now. Sad to see such a beautiful store go downhill.
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March 2023 by Rene Morgan
I had an excellent shopping trip to this store at Rimrock Mall. You gotta go check out the back of the store where the bath and sleeping goods are located. They have some real nice clearance and regular items. I bought a artificial palm plant, 2 pillows, a picture frame (it's awesome and old school). All for less than $50! I will definitely be going back to JC Penney! The staff are really nice and helpful too! Have a great day.
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March 2023 by Lyle Wright
They have some very good clothes and some not so good.