-
April 2024 by Tamar Brien
I went in to the store today to order a few dozen donuts to bring to work this morning. I was greeted by one of the staff members who told me I could not order and that I would need to leave the lobby and if I wanted anything then I had to go through the drive-thru. Mind you there were other customers standing there waiting on their orders so why was I not allowed to order? I won't be back!
-
April 2024 by AC Gintz
I love their donuts and this location is as good as they get. I have visited a lot of Krispy Kremes from Louisiana to Washington to California and all the states in between, this Krispy Kreme is my favorite.
-
April 2024 by Steve Samuelson
Drive thru. Delivered wrong order.
-
April 2024 by Bobby Faircloth
Delicious doughnuts
-
March 2024 by Trina Wheeler
Only drive thru open and the line is awful. Ap is good though, but there should be a separate line for ap
-
March 2024 by Wayne Ramsey
When did you pick up a delivery order and suggested that the donuts smell delicious? They should hook up the drivers either. Sell me a nice batch or let me grab 1 or 2 of them that you have 800 zillion laying around. They're on I'm not. In the title but I didn't feel like the lady was giving me a specific type of treatment because she pushed the 2 doors that was close to me. As far away from me as she could and walked off
-
February 2024 by Erika Dagel
Super good service and the best donuts in town.
-
February 2024 by William Devine
Yummy
-
February 2024 by Wilferd Kurtz
I live out of town so I did not check my order untill I got home and it was wrong. $32.00 and can't get the order wright.
-
January 2024 by Matthew Turpin
Lobby is
-
December 2023 by Patrick Bowles
Too much time to try and place a order for a dozen donuts.
-
December 2023 by David Stanley
We went through the drive through only because the lobby wasn’t open. That’s a shame because we’ve always liked going inside and watching the donuts being made and seeing what they have behind the counter. The donuts were good but the visit there was disappointing.
-
December 2023 by Dan Lee
Used to love this place, but they haven't been the same since COVID. Customer service dipped, seasonal donuts advertised through their rewards program are often not carried through the Billings branch, and they have discontinued the birthday rewards for the foreseeable future. Almost any other Donut option in Billings is a better option.
-
December 2023 by Laur Liesau
Krispy Krud.. Still after years no lobby ..$ 5.25 for 2 Kruddy Donuts.. Done w them..
-
December 2023 by Kaitlin Tedlund
I don’t normally do reviews but wanted to commend Krispy Kreme on handling a mix up situation with wrong donuts for my son’s birthday celebration at school. They were apologetic, kind and to the point when I went in to complain. I also just received a follow-up phone call further explaining the mix up and suggesting what I should do for orders in the future. We will definitely use their services again.
