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November 2023 by Amy Bailey
I love that everyone working on my car is a woman! So freaking awesome! Very quick and awesome service! Reasonable and took less than 20 minutes! Way to go ladies, you rock!
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October 2023 by Sean Mcquillan
Masterlube was awesome! I pulled in and the service tech knew which weight oil my car needed right away (which I verified). They showed me my engine air filter and didn't try try to up sell me on a new one when it wasn't needed. I was done in 20 minutes. This was my first time there but I will be back.
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October 2023 by Arlene McCann Kordick
I have been going there 10 years. Today I was told that the last person there put my oil filter on wrong and they can’t get it off. They wanted me to go downtown to that Master lube which is way out of my way! I asked them to put in my fluids and the blond girl said she did. When I looked at the windshield washer it was empty so I asked her to please fill it. She lied. The 2 women there are incompetent ! They also lack interpersonal skills to deal with the public!Services: Auto windshield repair
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October 2023 by Valerie Dvorak
I was surprised how fast and efficient they were. Very friendly. You don’t see that much any more when getting your car serviced.Service: Oil change
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October 2023 by Mary Kennedy
Every time I come to this business, the customer service is wonderful. They are helpful, cheerful and I always feel that they are attentive to my concerns. Thank you!!!Services: Tires
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October 2023 by Nikki C.
I dropped by to have them check on the "check engine" light that was on. Took maybe 3 minutes and it was figured out and "fixed" all for free!
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September 2023 by Tara Cook
Knowledgeable staff & a local business who continues to support their community. Friendly & caring staff.One of my most recent visits helped me with my daughter's windshield wipers, they were sold out & directed us where we could purchase...a bit of long story as the store who sold them to us gave us the wrong wipers... Masterlube got it all figured out & installed them for us.Service: Oil change
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September 2023 by Vicki Johnson
The team always does a great job. Fast, efficient and friendly.
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June 2023 by Joel Gaskins
Quick and observant and helpful. Price has went up at least 20% from what it was last time I was there. My 8.7% cost of living increase definitely isn't keeping up with inflation. Such is life!
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June 2023 by Nelly Nicol
MasterLube has always been a great local businesses! Great service and I've checked around for pricing... They beat everyone.Service: Oil change
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March 2023 by Orlando Contreras
Staff was professional and diligent on everything . Techs went out of their way to assist my vehicles needs.Services: Air & cabin filter replacement
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February 2023 by JoAnn Martian
I went in for a full service oil change this evening and received excellent service at the 16th and Grand Ave location! I didn’t catch the names of both of the ladies that helped me but I believe one of them was named Kitsalee. Both ladies were very knowledgeable, efficient, kind and professional! They were both very patient with me when I wasn’t sure how to reset the oil life on my vehicle and she even helped me get my window rolled back up as it was stuck down from being so cold outside. Overall great experience and I will be back! Thank you!
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February 2023 by Rachel Schaff
Amazing customer service the cashier ketzalli was an absolute sweetheart ! Will definitely come back and recommend to friends and family!!Services: Wiper blade installation
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January 2023 by Billings Cvs
I delt with one of the most rude, blunt cashiers ever, she rushed through the whole list and didn’t answer any of my questions I had, she also left water drips from cleaning the windows all over my car making it drip dirty water on my clean car!!! Her name was Catzulli. She should not be in customer serviceService: Oil change
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January 2023 by Amy Smith
I left a note for upper management. I’m short, Kelly was one of the most kind, professional individuals, I have met. Please take a moment to read my note. Thank you so much!Service: Oil change