Old Navy, a popular clothing retailer, offers a mixed shopping experience. While the store is generally clean and the employees are friendly, the customer service can be inconsistent. Some customers report helpful and attentive staff, while others find the employees to be uninformed about sales and store policies. The layout of the store can also make it challenging to navigate, especially when it's undergoing restocking or rearrangement. Despite these occasional issues, many customers remain loyal to Old Navy, appreciating the wide selection of affordable clothing options for the whole family.
