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February 2024 by Nickie Rosenthal
Made it 19 minutes to closing. They were very helpful with my purchas, and I was out the door with 2 minutes to spare.
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January 2024 by Denise Fiscus
Got appointment right away ! Thanks
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January 2024 by Carter Bouslaugh
Big stores, lots of selection, higher prices than needed. Smells heavilybof dog pee.
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December 2023 by Kim Fogarty
Too expensive
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December 2023 by Baxter Porter (Dishsoap)
Staff was unhelpful and not worth my time. Should've kept going to the one on the west end but that's what I get for trying to save time
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December 2023 by Michael Cook
Very little doggy clothes but lots of other stuff for the pups!
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November 2023 by John White
Friendly staff
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November 2023 by Cynthia House
Employees were friendly and helpful.
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November 2023 by Gary “Uncle G” Hoppe
Very nice clean store. Employees are nice and very helpful. The prices of most items are descent.
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September 2023 by Stefanie Jones
I needed a new collar for my dog. They had a decent number of choices. I found one that I really liked. It is made very well and I love the color. The people that were working very nice and pleasant to deal with.
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August 2023 by Christian Bourn
We took our Corgi to Petsmart in the Heights to have him groomed and nails trimmed. My wife was informed by one of the groomers that they hadn't trimmed his nails because he "growled at her". Bear in mind that he's not an aggressive dog (we wouldn't take him to be groomed if he was..) and no other groomers have ever had an issue with him. But, we understood that groomer wasn't comfortable yet they still tried to charge us for the nail trimming. My wife had to discuss the situation with the manager and get the nail trimming taken off of the bill.To be honest, we've had a multitude of issues with the grooming salon at this Petsmart. They do a poor job in all aspects of grooming the animals. There are times when we've questioned whether or not they actually bathed and groomed our dogs. Appointments that should last two hours, at minimum, are done in an hour.We won't be bringing our animals back to this salon.
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August 2023 by Cory Hillman
When I go in its not so busy. But I don't see alot of the employees there except for cashier, trainers, the fish ones and I know I'm not good at asking for help.
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July 2023 by Kayli Myers
Very wonderful, great, fantastic store. 10/10 best Petsmart store to exist, the employees should all get a nice big raise from the company since they deal with a lot of stupid people on crack and other d*** stuff. The company should give them more hours and other stuff too.
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July 2023 by Deborah Spencer
Visiting Billings, Mt. Needed dog food for my furbaby. The store was clean, well organized and the staff was friendly and helpful.
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June 2023 by Richard Sadler
This location in the heights has female guinea pigs..their so cute?
