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October 2022 by Chiara Wickstrom
I'm in the Seattle area and I was looking for a very specific vehicle in a rare limited-edition color. An online search turned up a match at Quality Automotive in Billings. I had my ex-husband call about it, and got a friend of his in the Billings area to go check out the rig. Everything checked out acceptable and a price was agreed upon. I bought my rig without having seen it, and CJ arranged delivery to Seattle for me. He was great to work with, and between him and my bank, the entire process was handled through text messaging and emails. When the rig arrived, it was inspected visually and mechanically, and I am extremely happy with my purchase. Buying a vehicle sight-unseen is a risky proposition, but when you know what you want, you go for it. I am very pleased with the outcome and would happily recommend CJ to friends. :)
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November 2020 by Anna Lee
If you care about customer service or friendliness - go anywhere else! The owner of this lot is so aloof that it's almost rude. You have to walk into a weird side door that barely opens to even ask a question. Although he may not be a pushy car sales man, you would think a business owner would at least try to show respect in some regard to his potential customers by simply asking if they needed help. I do not recommend buying your car here if you care at all about how you are treated during the process.In response to the owner's comment:Although you do have a 4.1 star rating, your reviews are all from years ago. Your current 2020 customer service skills and friendliness are reflected in your reply. Hence my recommendation... no one that cares about how they are treated should ever buy a car from you.
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September 2018 by Nicole Griffith
Even though I did not end up buying a vehicle, I had a great experience with Quality Automotive! While having issues with my truck, CJ went out of his way to help me find the right mechanics to fix my truck. During this time, he also went above and beyond in helping me look at my other options. Once I'm ready to buy a new vehicle, I will absolutely be going back to Quality Automotive. If you want an honest and positive car buying experience, I wouldn't recommend going anywhere else!
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September 2017 by Katie Bury
CJ was awesome to work with, and he really made buying both of our cars as painless as possible. He really listened to us about what we were looking for, and he immediately found us exactly what we had wanted. Not only did he find us exactly what we wanted, but he also helped us find the best financing offer available. I couldn't be happier with our experience with Quality Automotive, and we will definitely be going back to CJ when we are ready for another vehicle.
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August 2017 by Shimmeri Secrist
Car was way more damaged then described online ...
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August 2017 by KT Manternach
So refreshing to have an honest car salesman who really wants to find you just want you are looking for at the best possible price. CJ works hard to find just the right deal for his clients and we have benefited twice from his expertise. He is like having your very own personal car buying agent. Tell him what your want and he is on it...with no pressure. A+ in our book.
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July 2017 by Louis Bury
The Staff down at Quality Automotive is great. When looking for a vehicle CJ went the extra mile to help us find exactly what we wanted and found us the best deal. In addition to that he also was able to help us find the best financing in town. 10/10 would recommend working with CJ if you tell him what you want he will find it for you.
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June 2017 by Matt Desin
CJ does a great job at finding the car you want at the best price possible, we bought our last 2 cars through him and will continue to work with him in the future.
