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January 2024 by madelynn o.
Runaway fashion is definitely overpriced and the prices do not match the quality of clothes. The first times I went in to try to sell my clothes there was an older lady maybe mid 50's who was extremely rude and made me never want to go back. Although I was getting rid of a lot of clothes and I had a new pair of Nike sweats I wore maybe once or twice and some other clothes that had never been worn and nicer dress/business pants. I thought why not try again, maybe it was just the employee that day, you never know but once again I did not have a good experience. Granted they have their reasons for not buying certain clothes which is fine but they gave me $11 for two pairs of jeans and a top, which does not seem reasonable. I will not be giving them any business due to the bad customer service and would rather go shopping and pay full price somewhere that has better customer service.
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October 2023 by Theresa Chamberlain
I have read the reviews and I am disappointed that no one bothers to post anything anymore unless it is negative. I want to Thank the store manager Brittany personally as she answered all my questions politely, even that what I had did not fit into their consumer target. I shopped in the store visiting with her for some time afterwords. I highly recommend runway fashion and thank their management for making an uncomfortable situation for me so comfortable.
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August 2023 by E. LAMB (Hippy’s Corner)
Trash workers.. women who have no fashion nor look the par. No knowledge about clothing or even lookin presentable themselves.. trash then, trash now
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July 2023 by Faith&Steve Rowe
What a joke this place is. I have tried to sell to them various times over the years. This week I brought in clothes that had NEVER been worn and they did not take any of it. The items they did take were the oldest pieces in my box. I had a pair of Levi jeans I purchased and wore maybe 3 times before I got pregnant, they did not take them. They need to stop advertises that they buy used clothing bc they do not. If they want to be an actual store and sell brand new items then that is what they need to do and not screw over everyone who tries to sell there. I do not recommend this place at all. You’re better off trying to sell online. If I could give zero stars I would.
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June 2023 by Patricia Osborne
If I could give a minus number, I would. Brittany, Store Manager, was one of the rudest and disrespectful people I've come across. She acted so bothered by my presence when I dropped off some nice brand new women's clothes. From reading other reviews, you need to get out of the customer service field ? Brittanyand get another job.
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May 2023 by Aniaya Bryant
hello, my name is aniaya and i was in your store on 4/26/23 around 5-6 and i went in and this one lady greeted us and was super nice and then there was this girl named jes. she was super rude and she asked us like 3 times if we could hang up our clothes after we already tried them on and we told her that we had to set some stuff down because our hands were full. she was very aggressive with asking if we could hang up our clothes and it was super rude. she was super rude the whole time and i love your store but i don’t think i will EVER come back in even though i still have store credit. i was not impressed and i have never had a problem until today and i will never come back. i hate writing reviews but i don’t think jes should still be working there i was very upset when i left and it makes me not want to come back! thank you so much for listening and have a great day!
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April 2023 by Lydia Schwartzkopf
so sick of being treated rudely by staff. hardly ever get a nice experience walking in recently and they just act very entitled. i used to love this store and their clothes but things have gone down hill drastically in the past years. i hope they can recuperate soon:/
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April 2023 by Anthony Davisson
I don’t really post, but this really upsets me. I came in and had a really nice experience with a employee, that I decided that I wanted to come in and talk to the manager. I called before hand, and was told the store manager would be in 9am-5pm. When I came in at 12pm, I was told she went home early: FOUR HOURS INTO HER SHIFT??? I’ve never heard a manger just leave. I felt so bad for the employees. Props to them, working and keeping down the fort! If anything THEY should be managers! I TRIED THE NEXT DAY AND SAME THING,MANAGER LEFT EARLY. Totally unprofessional.
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March 2023 by Lily OConnell
Vary friendly staff and will help you if you need it. Really good prices, they have cloths that are still in style. I love this place
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February 2023 by Hallie Vervair
I rarely leave reviews, but the costumer service here was horrible. The girl with teal hair was working, she seemed annoyed I was trying to come in 5 minutes past opening. Doors were still locked. She never once said a word to me, but gave dirty looks as I shopped.
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January 2023 by Brittney Rose
Just went in to try and sell several North face, Nike and Patagonia jackets/shirts and a blonde woman was so unbelievably rude that I left. I said “hi are you accepting clothes this evening” she rolled her eyes and said very rudely “have they been washed in 48 hours” i said I think so- I washed them a couple of days ago but most of them are new- she then repeated herself 4 times and rolled her eyes and laughed…I’ve sold with you guys 11 times and your staff gets worse and worse. I didn’t even bring the clothes in- several with tags still on them. What a joke. Alyssa Tombarge’s and other reviewers are spot on. Stay away from this place.
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January 2023 by Stephanie Williams
What an experience. I typically don’t leave reviews but this was bizarre. I got dirty looks the entire time I was shopping, then I asked for a dressing room and the women acted as if I was an inconvenience for just wanting to try on clothes. Not coming back.
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October 2022 by Kailynn Morrison
A lil expensive for some things but nice thrift store found some cute clothes and have good size dressing rooms. Staff is super friendly and nice
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October 2022 by Nikole Carver
I had a 5 star experience with the associate Annette! She helped me pick out an outfit that was perfect and comfortable! I would recommend her helping anyone out with their needs or wants!
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October 2022 by Hunter Grover
Excellent and professional staff. Annette helped me with finding some jeans that fit me great!