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March 2024 by wade balsam
I had a 7am appointment, I arrived at 6 am,,,, they gave me a door,, it's now 11am ,, started unloading but it seems they take a pallett once every half hour ,, it's now 1139 looks they are in and out much quicker all of a sudden.. maybe they are reading their reviews while I wait...hopefully that is the case...the craziest thing is trucks come and go around me but here I sit.. It wasn't a tipped load either.1148am now ,,, nobody on the trailer,,, probably went to lunch now. Im Outta here 1215... 5 1/4 hours.
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March 2024 by Nathan Helm (The Funky Fantasy Man)
Everything negative you've read is true. Checked in for my 7 am. appointment and got a door right away, which was great... but it's 1220, and I'm still here. Lumper fee of 510$ is unbelievable. These shippers need to stop using capstone logistics because they are garbage, and it's all a scam anyway. Point being it wasn't a good experience. Hopefully, I'll get to leave soon. Seeing as I got a text for lumper fee 30 minutes ago and still don't have paperwork. Hope others' experiences are better than mine. P.S. it would be nice if shippers could have actual bathrooms for drivers and not Porta Johns.
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March 2024 by OnyxxBlack
Overcharges and slow
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December 2023 by Clark Layman
Not bad. Checked in at 06:30 for an 08:00 appt. They did take a little while and I wasn't done until 10:00 but it was 45 pallets to break down. Lumper fee of $510 was ridiculous but thankfully I was able to get an express code from the broker with no fee...
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December 2023 by Devin Meyers
Was able to deliver one day early , only in Montana ,one of few great states left in America
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November 2023 by Scott
Not bad. Checked in at 06:30 for an 08:00 appt. They did take a little while and I wasn't done until 10:00 but it was 45 pallets to break down. Lumper fee of $510 was ridiculous but thankfully I was able to get an express code from the broker with no fee...
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November 2023 by NLD Tansportation
I have been here for 4 hours and have not started unloading me yet 5 other trucks came hours after me and have left and they haven’t even started on me
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September 2023 by Ivan Komar
Very quick in and out. Dry load, had 6am delivery appointment, arrived 10 min before appt, got door right away. Done and out at 6.45am. Papers on a back of the trailer. Very good turn around for a place like that.
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September 2023 by Ashley Bruner
Uhm so they Distribute to CutBank MT on Tuesday BUT Thursday for Shelby MT and 95% of the time they are out of a product OR they don't even show up the day if the order. ?? HIGHLY UNPROFESSIONAL**update: details**According to Subway owner in Shelby, MT they have contacted you guys multiple times about missing items or items that are "out". On Friday September 15th, the delivery still hadn't been delivered, truck delivery was supposed to be September 14th. But there is no problems with Cut Bank orders. Or their delivery times
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August 2023 by Didar Dawlat
This is the worst place I have ever see hope never come back at this place the check in front desk people were so rude (man). They don’t give you exact door number. Wish I could give -5 stars
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July 2023 by Andy Zarov
This place is not bad, but some are accepted couple hours before appointments, and others are not. After reading the comments, I arrived two hours earlier to the appointment. received exactly on time. Try it, you might get lucky
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July 2023 by Tom Martin
4 1/2 hrs to unload. They require prustine trailer to load but is fine to leave trash like their kids bathroom.
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June 2023 by Dennis turner
1 star to open this review. Have been delivering to this facility for YEARS. Today is THE worst experience I have had with them! Arrived at 0655 for a 1000 appt. Was forced to "park and wait" due to a "lack of available dock doors" (a total fabrication). Tried to check in three different times, was turned away each time until 5 minutes before appt time. Was FINALLY granted a door that had been open the entire time. This brings us to now. I have paid lumper fees, and am awaiting release from the dock (for over an hour now). Almost 1400. Guess this is going to be determined ALL my fault as the driver AGAIN. Because THEY aren't finished and will NOT release me...SMH!
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May 2023 by Sandra Ziady-Workman
Delivered here and omgoodness what a pleasant experience. They don't mind if you get out and walk your dog they even have the plastic bags for poo and garbage can for it. Beautiful grassy area and another nice area with lilacs so beautiful and smell great. The people here were so super fast and friendly. Wish all syscos were like this one. Thank you Sysco Decker truck lines # 3842
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April 2023 by WAYNE FOSDICK
Arrived 7am appointment talked to lady on the intercom was very nice put in a door right away about 2 1/2 hour unloading. Real nice experience would be happy if return there another time. Thank You
