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November 2023 by Bradley Rauch
I couldn't be happier with The Brake Shop! Excellent service, excellent prices. I wish I knew about them sooner!Service: Electrical
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November 2023 by Don Bergeron
Great service. Work completed quickly. Friendly and clean office/waiting room.Fair prices.
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November 2023 by Roberta Ciffone
Great Customer Service! Highly recommend the Brake shop for your auto repairs!!!! I had one car in last week and another car in this week.Service: Steering & suspension repair
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October 2023 by Trisha Gleich
I can not thank Dan and his crew for taking care of me after I had purchased a vehicle in Washington and on the way home it overheated. They were so amazing and got me back on the road. Thank you Break Shop I know my Jeep was pain in the rear but now it’s running beautifully!Services: Auto engine diagnostic
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September 2023 by Allison Juraska (Alli)
As not only a woman but a traveling nurse, it is almost near impossible for me to find a shop that does honest, reliable work at a decent price. This shop is one of the rare ones that takes care of not only women but traveling Professionals. If you’re looking for a shop you can trust to not take advantage of you, this is the one. It always hurts to hear when you need expensive maintenance repairs- but they made it hurt a little less by putting in effort to find parts that are on national back order and to still manage to get me under the expected final bill amount. By the way I called multiple shops and they had the cheapest quote in town. Plus QUALITY work, they really inspect the vehicles and tell you about necessary repairs. This was for an upper oil pan leak and front axle U joint replacement. Thank you everyone at The Brake Shop!
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August 2023 by Lindy _
Great service, a good experience all around. I would highly recommend going here. Also, I was able to obtain a coupon off of their website for $20 off my service.
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August 2023 by Dianna LeBrun
The service at The Brake Shop was excellent. The people that own the shop and the people that work there are friendly and efficient. The waiting room was one of the cleanest I've ever been in. They have the most considerate employees of any shop I've gone to.Service: Oil change
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July 2023 by Michael Fasching
My water pump issue was diagnosed 100% correctly, part ordered and replaced same day. Excellent service, knowledgable and friendly staff, and a clean, well-run shop. Highly recommend.
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June 2023 by Clark Y
I had an absolutely amazing experience with The Brake Shop & Auto Repair in Billings, MT. My 21 year old son was traveling from Minnesota to Oregon. His car began making a loud grinding sound, we were worried he was going to be stuck on the side of the road. So he stopped for the night and called The Brake Shop & Auto Repair first thing the next morning. They fit him in immediately. From the moment he walked into the shop, the staff was extremely friendly and helpful. They took the time to explain the situation and what needed to be done with his 20 year old car, so that both my son and I had a good understanding. He needed his front drive shaft replaced, it was near the breaking point. Also replaced a brake line that was leaking. All of that in under 5 hours for about $800. A lot of money but worth it for the piece of mind. The Brake Shop & Auto Repair impressed me with their customer service and a fair price. I would highly recommend them to anyone in need of car repairs or maintenance. They provided top-notch service and went above and beyond our expectations. Thank you again! --ClarkService: General repairs & maintenance
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June 2023 by John Schulz
My son and I were traveling from FL.. as we were getting off the interstate I noticed the battery warning light came on. This was on a Thursday night around 8pm and no repair shop were opened. I called the next morning, at 7am and spoke with the cleric. I gave her the info and she mistaken my car for a 2012 Camry and told me that it was a half day to repair (4 hrs.), she told me if I brought it in right away they could do it. I was there by 7:15. When I got there she told me that she misunderstood an it would only take 1.5 hrs. because it was a Corolla and I was out by 8:15...They did a wonderful job and if I'm ever in Idaho Falls again I will stop in and thank Them again. I give them a 10 outta 10 even though they only go up to 5, they were that good!!!!Service: Electrical
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June 2023 by Dianne Hodges
I highly recommend The Brake Shop for all your braking needs. Scott was great in communicating with me via telephone when my elderly parents needed their brakes repaired. This is great customer service.Service: Auto brake repair
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May 2023 by Kella Murphy
They were outstanding with customer service and prompt to get my car in that day and repaired. Communication through texting with the entire process and when they are doing work on your vehicle. Included other maintenances that need to be done with a complete brake down and quote for pricing. All around trustworthy shop. They also offer rides to get you home or work while they work on your vehicle. We will be using them for our vehicles in the future.Services: Electrical repair
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May 2023 by Melissa Rodriguez
The Brake Shop crew were amazing and very nice and super helpful to help me with my car. They are honest about the issue with my car and I would definitely be back in the future and see them again.Service: Auto engine diagnostic
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April 2023 by Raschelle Adams
I couldn't explain what was going on with my car but they listen to every detail anyway. They trouble shot some things and didn't give up until they figured it out. They kept me informed the entire time and test drove my car 3 times to make sure it was fixed taking a different team member to have another set of ears to listen for noises. Offered me a ride to and from along with sending me an itemized list of repairs with detailed notes. All my future repairs will be done here moving forward. Being a female that doesn't know anything about cars, they never made me feel anyway other than welcome to ask any question I had! Super professional!Services: Auto engine diagnostic
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April 2023 by Elma Reelburg
Horrible and a disgusting experience. A male named Danny. Did not see me in the front. And he screaming at a woman in a side or back office. Cussing and being extremely loud and aggressive to her. I was shocked and scared for her. Also the work was sub par. Having the same issues I was having when I went it. The front desk girl was kind and very helpful. But I would not recommend this place to anyone. Bad business and horrible character. If I could give a zero star I would
