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February 2024 by Sam Vigoren
I have a storage locker here for about two years. And the service is always excellent.
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May 2023 by james king
I had to transport a motorcycle, I rented a box truck, cash no credit required, came with a ramp, was a very easy and painless process for less than $50 and I got my deposit back, they were very genuine people too
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April 2023 by Ridgeway Family
Make Sure U-haul checks all the tire pressures. Not sure if they checked the tire pressure at this location prior to my departure. It was a duly-type axle. The inner tire was the flat one. Several hours into the trip we had a tire blowout. This caused our trip to be delayed by approximately 12 hours. The roadside assistance replaced 3 tires. The trailer tire was replaced and both of the rear tires were on the rear side.
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November 2022 by Angie Obes
Everything and everyone was super!! Thanks guys!! -Angie Whitaker
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October 2022 by Norbert Lorenzen (nlfarrierservice)
Reserved a trailer two weeks in advance, no trailer was available. Had to drive out of town to get a trailer, set me back several hours and a lot of money.
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October 2022 by Matt Parry
Service was ok. Price was so expensive. $39 per day was fine. but then 1.09 per mile on top of that was insane.
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October 2022 by Derek Evers
Everything was great here. I just wish I had known the furniture blankets were a rental and not a purchase. Oops!
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October 2022 by N W
Online app was easy to use, but customer service wasn't that great at local store.
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October 2022 by Norbert Lorenzen
Reserved a trailer two weeks in advance, no trailer was available. Had to drive out of town to get a trailer, set me back several hours and a lot of money.
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September 2022 by Randy R.
I went to the business on Monday 9/5 at 5:15 pm to get 2 bottles filled with propane. I unloaded the first 1 and hit the button for the ringer to notify that I was there to get propane. I unloaded the second tank and waited for a bit but since no one come out I hit the button again. A guy stuck his head out the door and rudely said "it's going to be a bit before I can help you" I wasn't in a big hurry so I waited. About 10 minutes went by. He came outside this time. And again said it was going to be a bit before he could help me due to problems he was having inside. He didn't seem like he wanted to help me so I started loading up my propane tanks. Just as I finished he cam out again and saw that I was leaving and said "Good, go someplace else " That guy was the rudest person I have had to deal with that I can ever remember. U Haul didn't want my business and will never get it again. Yes I will go someplace else and never spend my money there again. I hope nobody else does either!
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August 2022 by mikayla sterr
Was helped by three different people and they all were so amazing! Very friendly and helpful without being so so much you know they're faking it. I felt like I was being helped by real people and it made the experience more enjoyable. I've only gone in a couple times but I've never been dissapointed by my experience. Love this location and will definitely continue using it.
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August 2022 by Connie Lucas
We had reserved a truck for 3 weeks and 45 minutes before we were to pick it up they called to tell us they didn't have it! Called Penske, was helped by a very nice and knowledgeable young lady, rented the same size of truck for 200$ less and this truck is much nicer than a u haul in every aspect! I'm sold on Penske now and will never deal with u haul again.
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August 2022 by Stephenie West
This UHaul location was the best. The one on Grand Avenue - is run in the worst way possible. I will never recommend that one to anyone.
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July 2022 by Jeremy Lindh
The service was disorganized and slow. The first trailer I was given ended up having to be returned when I noticed the wheel stuck out further on one side than the other. Upon return, it was found to have a broken shock spring and would have been VERY dangerous for my trip. This should never have been given to me. For your own safety take a very very close look at the trailer you rent. This issue was not evident without crawling under the trailer.
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May 2022 by Julie Sheffer
The trucks drivers door wouldn't close all the way unless you slammed it super hard. The gas wasn't full, it was barely on the full mark. When I filled it the first time, the dial went up above the full mark. The steering was super loose. The trailer I got for my car was covered in dried mud so badly I had to clean off all the lights just so you could see then and I was flinging mud chunks driving down the freeway for the first several hundred miles. The guy in the store was rude, unhelpful and was not the brightest crayon in the box. He couldn't seem to grasp where I was leaving from and where I was going to, even though it was already in the system as I had ordered everything onlineHorrible experience. I won't use them again.
