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May 2022 by codi osterhout
They were rude, not friendly, and I would go to any other store before I went back to the one on king. They had horrible people skills and truly made me feel uncomfortable and to say it was hard for me to stay polite myself. I have used uhaul several times and I’ve never dealt with such rude people.
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September 2020 by Jay Griffee
Easy to get a storage unit and plus they are always on site so I feel safe with my stuff there! And great price range!!
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July 2020 by Carla M.
I went to this place yesterday just to fill a small propane tank... the sign said open, all the lights were on and there were 2 people inside. When I get to the door the woman said "we're closed." I said the sign says OPEN! She says, "well, we're closed." All I wanted was to get my propane tank filled which would have been less than 5 minutes but she just went back inside, shut off the lights and turned off the OPEN sign and walked to her car. SSOOOO RUDE. The young man that was with her also just walked to his car without saying a word. I will NEVER GO BACK. She needs to take courses on customer service. I would be embarrassed if she worked for my company and should be fired.
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January 2018 by Jack Daniels
I've been to this facility several times in the last year; renting a truck a couple of times and i have a storage room. There's a bleached blonde name Heather at the counter. She has been very cocky and rude to me every time. I'm polite and unassuming with her as with everyone else. She has been very short and blunt with me every time I've spoke with her. I'm moving my stuff out of the storage room there today and into another facility. She doesn't seem to appreciate repeat customers. I would not recommend this facility to anyone. I want to give them zero stars for customer service.
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October 2011 by A Google User
We showed up for our appointment at noon to pick up our uhaul and no one was there while we had people standing around waiting at our house to start loading. Finally The guy Darin showed up. He was not very specific about what paper work need to be returned with the uhaul so we waited at the place at 2 pm the next day when he said they would open and no one showed up. We were in a hurry tryin to leave town. We had the uhaul 1800 number call three different numbers trying to get a hold of them. Finally someone showed up and chewed out my grandma and made her cry.
