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August 2023 by Cathy Goettel
Friendly staff, easy pick up and drop off
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July 2023 by Kayla Marker
They re-certified my propane tank last year. Had to wait for 30 mins just for the to tell me they wouldn’t fill it.
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July 2023 by Zach Wolfe
Moved to Billings and scheduled our U-pack delivery to be delivered on the day before we got here and our stuff was delayed without any notice for 5 days and we tried to call and see what happened. Someone internally switched the delivery date. We called to see what the deal was and they passed blame onto a different Uhaul facility where we moved from. We were told we would get a call from one of the managers once they figured it out on whose fault it was but never received any call or info. Terrible service, horrible communication. We will never use uhaul again. Would give negative stars if I could. Definitely use a different pod moving service if you can.
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June 2023 by Caitlin C.
What a joke. Came into this location looking to rent a truck and the staff was incredibly unhelpful. Before we spoke, the woman working the front curtly asked if we were here to buy packing supplies and acted inconvenienced when asked about truck rentals. There was a guy behind her loudly talking with a customer on speakerphone. We were told there were no available trucks nearby in the size we preferred, and that there may not be another one "for awhile" and left it at that. Looked online shortly after on the same day and there was one available in Laurel, booked it and picked up with no problem, with far better customer service than we received here. Unbelievable.
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January 2023 by Audrey M.
Super easy! In and out quick!The staff were knowledgable and extremely customer service oriented. I would definitely recommend this U-Haul location.
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January 2023 by Buzz M
I fill up my propane here and have for decades. Very friendly and well managed staff. Very professional and knowledgeable. Thank you!
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December 2022 by R W
Great place. They are very communicative and professional. The guy who got us going on day 1 was grest. Super friendly. The lady who checked us out was very nice. Everything was fast. Would always chose this location for U-Haul rentals.
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December 2022 by Kathryn OConnor
Rented a tow dolly in Bozeman Montana I drove from Billings Montana to pick and tow a car back got there no dolly and no one made a phone call to me to tell me it wasn’t there reserved one for the next day it ended up being a cargo trailer of some sort not a tow dolly so again epic fail I ended up renting one from Billings driving to Bozeman to pick up the car to tow back and that process was not done as promised. I drove 125 miles each way two times that’s 500 miles at the price of gas that was expensive … Will not use U-Haul again
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December 2022 by Prairie Viking (Prairie Viking)
Very quick and efficient pick up and check in.Friendly staff. I'll be back for sure!
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November 2022 by L B
The rental agents were very helpful and efficient. It was very busy in the shop but they were patient and helpful to everyone.
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September 2022 by Nelly R. Irsik
THIS PLACE WAS GREAT!We drove 16 hours from California and had just finished unloading the trailer, we were exhausted and past Uhaul experiences made us dread dealing with another Uhaul place.We had a wonderful surprise to have Angela great us with a huge smile and nice conversations. They made returning our Uhaul trailer a BREEZE!
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August 2022 by Ryan Whitaker
Great place. They are very communicative and professional. The guy who got us going on day 1 was grest. Super friendly. The lady who checked us out was very nice. Everything was fast. Would always chose this location for U-Haul rentals.
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August 2022 by Nelly Rodriguez
THIS PLACE WAS GREAT!We drove 16 hours from California and had just finished unloading the trailer, we were exhausted and past Uhaul experiences made us dread dealing with another Uhaul place.We had a wonderful surprise to have Angela great us with a huge smile and nice conversations. They made returning our Uhaul trailer a BREEZE!
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August 2022 by Rein Gillstrom
This Uhaul team was great to deal with start to finish…
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July 2022 by Martha Haddock
The team is really great here. Got me all set up with my uhaul and car tow. Shout out to Angie, Izaiah, Nicole, Austin, Mark and Mason. Thanks for your hard work on a hot day.
