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June 2023 by Cecilia Ventura-Granatelli
We used U-Pack from Montana to South Carolina, and I was pleasantly surprised, moving across country is very stressful but moving all our stuff was not one of them.If you are ok with putting some work and/or hiring some help this is the best way to move, safe very professional in constant communication and great price. Overall, a great experience!!
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December 2022 by Andrew Packer
$5000 quote for 5' of trailer space lol gtfoh. In what world is this reasonable?
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March 2022 by Laraine Porrazzo
We used the entire truck and it was the most cheapest option we found. It worked great for us.
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August 2021 by Jessica McManus
We used U-Pack for a move from Montana to Maryland. The trailer was dropped off at our origin and destination as scheduled and was easy to track while in transit. The pricing and instructions for preparing for the move were straightforward. The drivers and those we talked to on the phone were nice and helpful. Although it was a little anxiety-provoking when the origin destination didn't have any information on our move until a few days before it was scheduled!
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July 2021 by Aldin Barnes
The uhaul pods were not as advertised on their website. The person who dropped off the trailer was rude and disruptive. We had also reserved a moving van called to confirm the reservation the day before and showed up 15 mins before our pickup time to be told we'd have to drive 2 hrs to pick up the van as they had given away our truck. No sorry no compensation, no service.
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January 2021 by Michelle Lorraine
I moved some furniture from home in Montana to beach house in Florida and this was the most easiest and reasonable way to do it. VERY easy scheduling. Wish all our moves were this easy.Services: Interstate moving
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November 2020 by Miles Laythun
Very friendly, knowledgeable staff, well worth the cost. Driving a whole house worth of stuff from Montana to Arizona would have been a nightmare, UPACK took care if it for me. Highly recommended!
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November 2020 by Tamra Millikan
Outstanding customer service, on-time, and reliable. Great value as well!
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October 2020 by Michelle Susanen
I moved some furniture from home in Montana to beach house in Florida and this was the most easiest and reasonable way to do it. VERY easy scheduling. Wish all our moves were this easy.
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May 2020 by Matthew Corcoran
Trailer showed up when and where I needed without much more than a phone call. ABF was super helpful and responsive. Their website and documentation was very well organized for all the information we needed.
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April 2020 by Matt Dowle
Our move was 1,000 miles. We used 19 feet and it cost $2,300 plus $500 for one month's storage. I explored lots of dates and options over several phone calls to get that price. The one-way self-drive options were not cheaper after accounting for fuel costs (trucks only get 10-12 mpg). Plus I would have had to arrange storage, unpack into storage and out of it again. So, although $500 seems a lot on first glance for 1 month storage, it was easily worth it for us because it saved so much time: our belongings stayed packed as we packed them in the same trailer for one month. This was by far the best option for our circumstances. Even if we didn't need the storage, U-Pack was still the best option.
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March 2020 by Nick
Overall, my experience with Upack was great. The drivers I interacted with on pickup/dropoff were very friendly & helpful. The value was also great; the truck, even though basically full, cost about the same as renting my own truck would cost, without the need for paying gas, insurance, & the best part - without the need for me driving it myself while towing a car behind it. The only reason why I'm giving it 4 stars instead of 5 is because the administration doesn't seem to be up to speed with everything. I paid extra for guaranteed delivery, but when I called shortly before initial delivery, the guy told me "oh wow, good thing you called, we weren't scheduled to drop it off until next week!" No biggie I thought, things happen. Glad I happened to call. Well it also happened for pickup. Called & the lady said "I'm really glad you called, we're not actually scheduled to pick this up for another 2 weeks. Sometimes this happens..." So, overall, I'd highly recommend the service, but I'd also highly recommend calling at least 1-2 times before your scheduled delivery, pickup, & delivery again to ensure they have the updated timeframe you're expecting.
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November 2019 by M Davis
We scheduled a 26' semi container to move our belongings 1300 miles. Our total cost was $2200 for 13' of space and that was after receiving a $100 discount because the container provided by ABF was dirty. The entire floor needed to be wet mopped to remove slippery liquid and absorbent gravel that had been applied to remedy the spill. Our major complaint was that the ABF dispatcher out of Missoula Montana threatened to cancel the move when we complained about the dirty trailer. He said they 'weren't making any money on the deal'. Needless to say it added to our anxiety about the process. We didn't expect to have to clean the trailer for ABF. I might add that in order in insure that your articles are not damaged to make sure you tie EVERYTHING down. We added our own eye bolts to the front of the trailer since there was no way to tie off except to the sides. The lock on the back partition only takes a narrow shank bolt and one of ours was bent and rendered garbage when we went to unlock it. It appeared as though something had crashed into it from the inside.
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September 2019 by Heidi Marckese
U-Pack is a reasonable, and affordable option for any long distance move. If there is a need for extra space, the option is always available on the trailer. If you use a limited amount of space, the option to lock your belongings behind the bulk head is also available. There is a ramp that is easy to assemble in order to maneuver into the trailer. The delivery and pickup time at both locations was prompt.
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May 2019 by John Hunt
Absolutely tremendous experience, Montana to Virginia. Everything was easy. The drivers at both ends were super. The driver at the drop off end (Doug) fully participated in unloading the truck, and carefully worked his way around our tree branches. The financial aspects of the deal were excellent. There is nothing that I could have asked for that would make it better. Thank you UPack. A great service and a great system you have created. Don't let the government take you over or regulate you. They'll ruin everything, as they tend to do.
