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July 2024 by Selah Robinson
Great place to renew license! Staff is friendly, helpful and line moves quickly. Highly recommend.
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July 2024 by Jennifer Hernandez
Connor was Great!!
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June 2024 by Aloha Johnson
Ben helped me get a replacement license. He was quick, friendly, and efficient. He offered to take my picture multiple times until I was satisfied. The receptionist was very friendly and helpful as well. My wait time was less than 5 minutes. So much better than the MVD! Thank you, AAA, for offering these services!
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June 2024 by Dawson Ash
Connor Lopes provides the best customer service I've ever experienced. He is so patient and knowledgeable, I've asked him so many questions about insurance and the different possibilities with different coverages and he's walked me through every step.
I feel so much more confident in AAA insurance, and I feel a lot better that if I end up in a ditch AAA has my back. Much more-so than my previous insurance companies. 10/10 recommend for roadside assistance and insurance
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June 2024 by John Montague
Rose is the best!! Be sure to ask for her regarding your insurance needs!!
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June 2024 by Laura Finley
I have used the Bozeman branch twice for my Driver's License needs. Both times the service has been quick, the process easy, and the staff thoroughly explained everything. I lost my Driver's License and was able to walk in and get a replacement. I appreciate that they will take your picture a couple of times to ensure you are happy with it. Call ahead to make sure you have the proper documents when you arrive. Ben helped me today and he was professional and friendly. I enjoyed chatting with him.Thanks Ben! Highly recommend.
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June 2024 by Mei
Employees were kind and welcoming. Made the process to get an ID easy and simple
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June 2024 by Paula Kimpel
Connor Lopes: I couldn’t be more impressed/happy with you as my/our agent. I’ll be 70 in a few days and spent many years as an executive assistant, in sales, and/or as an event planner – in other words – I’ve dealt with a lot of people in the business world and in my personal life and can’t say that I’ve ever worked with anyone more competent than you.
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February 2024 by Emma Andersen
Connor is the greatest insurance agent of all time! He efficiently and clearly answered all of my questions and solved all of my problems. He saved me some money and saved me from a lot of stress. I appreciated my phone call with the Bozeman AAA branch so much.
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February 2024 by bill c.
That was probably the most professional and pleasant experience I've ever had having to deal with a licensing issue. Madeline was amazing from the minute. I talked to her on the phone until I was finished with the process. I have owned several businesses and I would have to tell you, you are, completely blessed to have such a wonderful employee with such a great demeanor. If I could steal her away for one of my businesses, I would definitely do it, but that would deprive everyone of her great service over there. Thank you again.
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January 2024 by Viki Clatyon
Ive been trying for over a day to get service for a dead battery. They keep telling me there is no service available in this area. I need help snd i have paid my membership. They have come before. What is the problem? I have called about 5-6 times.
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January 2024 by Teena Bridges
They are great!
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December 2023 by Bruce Schilling
Will i had aaa for my family as to make sure they never got stranded 2 people stopped driving so went to bozeman mt office to remove them before auto renewal said it was taken care of. 1 month later they bill me the full amount without them being removed went back to office and they where puzzled why they didn't get removed said they could remove them and give a refund I asked for a discount for my trouble and he said he would need to talk to his supervisor and get back to me. I decided just to cancel the whole policy it just got renewed 6 days before and then they didn't refund the whole amount so I guess 6 days cost me 50.00. All I can say is always check your credit card auto renewals and make sure they don't overcharge you. Other than that it was good to have but I just added towing to my other car insurance for a lot less.
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December 2023 by Juana Tutmelendez
I love this place
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November 2023 by Donnie Dinnell
Great people working here. I was able to turn in my California license for a Montana license with just an eye exam and proof of Montana residency. No appointment needed ... I give them an awesome rating!
