Imperial Vacuum and Appliances in Bozeman is a top choice for vacuum shoppers. They offer a wide selection of vacuums from popular brands like Dyson, Miele, Shark, and Sebo, as well as expert advice to help customers find the perfect model. The knowledgeable staff provides excellent customer service, assisting with everything from choosing the right vacuum to warranty signup and repairs. Customers appreciate the store's helpfulness, friendly atmosphere, and convenient options like pre-assembled units. Imperial Vacuum and Appliances is known for providing stellar service that keeps vacuums running like new. Customers have had great experiences at the store, with one reviewer noting the knowledgeable and non-pressuring staff, and another praising the excellent tune-up service on their Miele vacuum. One customer even mentioned returning for a second vacuum purchase, highlighting the store's helpful recommendations based on their specific needs, such as the Tandem Air Premium Pet Upright Riccar for their home with two dogs and a lot of carpet. The customer was later impressed with the SEBO models when they moved to a new home with hardwood floors, and they commended the store for its exceptional customer service.
Great experience, knowledgeable and no hard sell. Never buying a vacuum off the internet again. My new one has a warranty which means no more hassles with follow-up.
July 2025
Excellent experience. Tuneup fixed the beater brush that wasn’t spinning on my old Miele vacuum. Service was completed earlier than promised at a very fair price. Highly recommend.
May 2025
Great service and extremely knowledgeable about the right vacuum for the right situation. Always prefer getting parts and vacuums through them when possible.
