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July 2024 by akram zahran
Today I went to the store and met Scott the representative in order for him to activate a sim card for a Hotspot he charged me $51,10 after waiting for 45 minutes he was unable to activate the Sim and unable to refund the money instead he gave me an 800 number to call they told me it's the store who charged me should refund the money, I went back and talked to him at no avail he refused to cooperate, he got upset and didn't want to assist attached is a copy of the receipt.This day of Monday 29th 2024. Today I received a debit card for $30 dollars after the office of the president of AT&T took the case after filing it with BBB not the full refund after almost 45 days or more of disputing,I wonder if I can trust them again.
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June 2024 by Connie Cloak
Porter was super helpful and knowledgeable. Got all our questions answered, purchased the phones and accessories we wanted, and enjoyed the experience
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June 2024 by Garrett Fairbairn
I drove an hour and a half as this was the closest AT and T store. I wanted to switch my wife from her parents account to my account. I was told I could not be helped, there was nothing they could do. They then gave me a phone number to call which didn’t work when I tried it.
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June 2024 by Cesar Mendoza
Need to update hours. Showed up on Sunday when your Google listing says you close at 6pm arrived to find a note on the door with changes...
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April 2024 by Kai Kasvin
Very helpful customer service
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April 2024 by Heather Dovenbarger
Amazing service from Scott and Josh! Highly recommend their store.
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March 2024 by Diana Boyle
Excellent service
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March 2024 by Cameron Jacobson
Exceptional service by Chris. He made the switch from Verizon very simple! Make this guy a manager!
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March 2024 by Liam Harris
I needed help getting my phone back in service and in the middle of getting helped by someone they decided it would be a great time to take a lunch break. So I ended up wasting my entire lunch break just trying to figure one thing out waiting for the employee to return. 0/10 customer service.
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March 2024 by Amaranthine Intrigue
I was having slow service and there were about 4 people ahead of me. I was greeted within a few minutes and then assisted with replacing my SIM card after waiting for another 5 or 10 minutes. The serivice was knowledgeable and friendly. Thanks for the great service!
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March 2024 by Bradley Harris
The most unhelpful people I’ve ever dealt with. Refused to let me speak to a manager and hung up on me because he was “too busy to help me by a phone for my son that was IN THE STORE“. Avoid these low IQ dead end job losers at all costs.
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February 2024 by Beau Garcia
Everyone was sharp and helpful. Josh is the absolute man. He is calm and able to help you with any question. He went above and beyond to make sure I got what I needed quickly and helped me get the best deal for my money. These guys are on it. Honest and good at their jobs. I drove 5 hours to specifically go to this store.
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February 2024 by Karen Damme
Josh was very helpful and knowledgeable
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February 2024 by Garrick Aris
Instore experience was really cool I am pretty pleased with the assistance I got thumbs up
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February 2024 by Alden Stubbs
Great service, very helpful and they went the extra mile to help
