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January 2024 by Keith McCrary
Grat to work with
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January 2024 by David Werschay
Big O gets a big 5 star rating from us. took care of us better than i can explain! Look no further, just call them.
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January 2024 by Luca F.
Got all four tires replaced here around three months ago. Already having to replace one of them.
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December 2023 by Gabe Griffin
My tires took longer to get in than they expected (not a big deal, I know how things go especially with shipping things to Bozeman) but when they rescheduled to my appointment they forgot to include the free alignment that comes with the purchase of new tires which I asked for with the initial appointment. When I asked how the alignment was the lady told me that it was not done and that is was my fault for "not speaking up" and then preceded to tell me the importance of an alignment, that this could void the tire warranty, and that they would do it for $139 the next day. That was not possible for me as I was travelling out of town. I was infuriated that they blamed me for their mistake and not honoring the free alignment. To make things worse, while I was I was traveling the next day I found a dent and scratch from them(see pic). Since, I am out of town I have tried to call but get no answer, which has been common for me at this location. I am not sure what to do at this point other than learn my lesson and not return to this location again.
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December 2023 by Vincent Donnellan
Great service and great people. Will always go there to get my tires done
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December 2023 by Anthony WM
Overpaid in labor especially considering they made reverse make the car go forward. (So it wasn't test driven) paid 1400 overall when the part cost about $500 roughly and also was charged extra upon picking up the car for seemingly no reason. (The end price was $1445 when I was told 1400 even) then the "mechanic" gave an angry shrug when I asked him to test drive it before I drove home and casually mentioned "the linkage just snapped" witch is what it was brought in for in the first place. Don't take your car here it was there for a week and this is the "service" I received.
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November 2023 by Scotty B.
Wish I could give zero stars......this business makes things up out of thin air about your car. You bring it in for a simple change over and boom all of the sudden your car has all kinds of problems.... really why not just do the job, my car was fine...talk about up sell. Never never going back!!!! Go to interwest
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November 2023 by H M.
I will never never never ever ever go back to Big Zero tires they rip you off overcharge you make things up about your vehicle when you just go in for a simple changeover ends up costing you double!!! I will go back to interwest tire in Belgrade no matter what
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November 2023 by Dan J.
Never had a problem with Big O Tires. They're very professional and always looks for the best price!
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November 2023 by Tyler B.
It's amazing to see how Rob H wants to fight every negative review on here. Maybe if he spent this much time actually helping his customers in the first place, or taking any sort of accountability for incompetencies that lead to multi-day delays, he wouldn't have so many negative reviews. Contrary to Rob's delusion, most people are reasonable and understanding and appreciate even subpar communication and respect. Unfortunately, Rob seems to not understand this and clearly his business is suffering because of it. Can't force a horse to drink...
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September 2023 by Kathyna Butcher
Had a wonderful experience here. My car broke down and ended up needing almost the whole front end replaced, but the shop we took it to couldn't do an alignment. A friend recommended Big O Tires, and I'm so glad they did! I called Big O Tires after our car was fixed and they got me in same day for an alignment, oil change and tire rotation. THEN 5 days later, I ended up with a flat. I called them, and again they got me in same day to patch my tire. Both experiences were great! The staff was polite, helpful and they charged me fairly! I will absolutely be going back in the future.
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September 2023 by Ruthie Reidt
We have one debacle after another on a long road trip. Travis got us right in with 4 new trailer tires and away we went. Service was FANTASTIC !!! 100 ⭐️
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September 2023 by Keith Berry
Bought the Big O AT 2 tires for my Silverado. Very happy with them so far. Ride a lot smoother than I thought they would, since they are a more aggressive tread. Travis was very helpful!
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September 2023 by Brian Cooke
If you don't mind scratches on your expensive allow wheels, this is a good shop. I took pristine rims in to have tires mounted and when I picked them up there were scratches on the rims. The manager said I was lying and the rims were damaged when I brought them in. Beware. There is a reason for the low ratings.
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August 2023 by Chad Fletcher
We were on vacation and had a flat. The staff was helpful, kind and got us back on the road right away. Great experience! We had tried another location the day before and was told to come back and they weren't going to guarantee they could even get us in. I wish this Big O team was closer to my home town!
