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August 2025 by SIguildAM
Worst auto body shop. They will damage your car when they fix your car. They have horrible communication and will not fix there mistakes unless they get paid extra to fix it. Greedy incompetent business. DO NOT GO HERE! Not worth the hassle.
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June 2025 by Ari Novak
Horrible service and horrible work, avoid at all costs.
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May 2024 by Tony Licata
This has been the worst customer service experience I've had in my life, in any industry. I dropped my truck off for some straight-forward deer-collision bodywork on March 11 and now, on May 15th, over two months later, it's still no closer to being finished. Worse, I've been consistently and blatantly lied to, told over and over that "it'll hopefully done by next week," when in reality, parts hadn't even ordered until after they had been sitting on truck for over 40 business days. Constant lies, and I can't get anyone to return my phone calls. It's so absurd that it's almost criminal.
As a comparison, when my other car needed a similar level of body work last year, my wife took it to Crash Champions. They were honest, professional, and had the job completed beautifully in 2 weeks.
I picked Billion because that's where I bought my truck, but what a mistake. I'll never buy a vehicle there again or have service done. You're asking for a real headache if you do business with this shop.
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September 2023 by gabriele penazzi
Brandon great.
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April 2023 by Sanford Levy
Lots of damage after a car accident. I chose Billion partly because they were convenient. Also, they said they thought they could get the car done quicker than other places had said, though I was skeptical about that. But it turned out they were right. They got the car repaired much faster than I had feared, given what I had heard form other folk who had had accidents recently. Billion told me that this was partly because of the easy availability of Subaru parts. They did a very good job on the repair. Billion's people were friendly, helpful, and always got back to me when I called. They also worked seamlessly with my insurance company.Services: Body & Trim
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April 2023 by Farrukh Usmonov
Constant timeline changes, paint job looks average.
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February 2023 by John Wellhausen
Car got hit. Needed an estimate qiuck before I had to leave town. The took me in and gave the estimate, plus doing some quick work to get the drivers door to open. Thanks Craig!
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October 2022 by mike hanley
Did great work, even wired up my aftermarket bumper which was cool, only problem I had was the constant timeline changes.
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September 2022 by K Thomas Vaughn
Very professional.
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September 2022 by J Hermann
My vehicle looks amazing! The negative reviews are idiots who don't understand supply chain issues.Service: Body & Trim
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July 2022 by April Oliver
Customer service is terrible and I was constantly being lied to. The person who was managing my vehicle repair estimated that it would take 3 weeks. He gave me a date to drop my vehicle off. After my truck was in the shop for 3 weeks, they never reached out about progress. I called the office and he told me they were "still working away on it" and told me it would be ready within another week, but I drove by and saw my truck still sitting in the parking lot completely untouched. I called again in a week, left a message, and someone texted me that it would be yet another week. By this time they had moved my truck into the yard but had still not taken the topper off or done any work. My truck was finally done within 5 1/2 weeks. I was constantly calling the office and received no communications from anyone. I would have preferred the representative to be honest with me about their schedule because I was paying for the rental vehicle out of pocket and needlessly paid for 4 weeks for a rental. When I brought this up with the estimator, he was unapologetic and made excuses. In addition to this headache, the spray-on bedliner was installed incorrectly, but I am loath to make a complaint considering my experience. These people treat you like they do not need your business, probably because they don't actually need your business. GO SOMEWHERE ELSE.
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July 2022 by Sandy Koch
Well my son's truck has been there for 5 months, they keep giving him a date for completion, and as of today the truck is still sitting there, untouched. They are full of lies!!Services: Painting
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April 2022 by Ron Roberts
Excellent service from the whole team Especially Lyle
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March 2022 by Junior N Brenda Chavez
?? excellent treatment by the seller
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February 2022 by Amy Cammann Cholnoky
Zach was excellent - gave me good information, was responsive and helpful AND processed the repair very quickly.
