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February 2024 by Taylor Aguirre
Took some boots here to be stretched. The effort the employees put in is very low. The customer service was non existent
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January 2024 by Lisa lisa
Great boot store with wonderful hospitality! We got my husbands boot repaired here. Waited 3 weeks for repair. $25.00. Will definitely return.
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January 2024 by Gloria Ostrowski
They go the extra mile! Quality items & repair
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January 2024 by James**Lucky Russell SR.
Been a loyal customer for 22 years! One pair of Kenytreks have lasted me! Two times I've had them resold (sic) and new ortho lifts and once again PERFECT!!! I LOVE YOU FOLKS
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December 2023 by Mary R Duncan
Drove 10 miles on nasty roads to get there for their 20% off sale. Were advertised open until 5pm. Got there at 4:07 and they were closed. Sign on door said open until 5pm.
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November 2023 by Don Laquidara
170.00 pair of Harley-Davidson boots I thought I was going to have to throw in the trash. I sent them boots. A week later I got them back and they were in better shape than when I first bought them. Good job you have my business.
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November 2023 by Joseph Dorich
Took them 3x longer than promised and crazy expensive! All I needed was some new leather straps on one of my backpacks and took them over 2 months and then the charge was crazy expensive.
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October 2023 by Anna S.
Garrett and the rest of the crew at Carter's Boots always go above and beyonnnnd! I first came to them at their downtown location to inquire about custom boots for my husband. I have been a loyal customer ever since. About a year ago Garrett made all my custom leather dreams come true. I brought Garrett a picture of a $2000 leather blanket and 2 months later I had an even better, bespoke version for myself. Just yesterday I popped into say "hello" and Garrett was able to remove a set in stain on my Valentino Rockstud booties, (in less than 7 minutes mind you) and I could not have been happier. Our next collaboration will be custom white Python and Caiman for my upcoming wedding. Do yourself a favor and GO IMMEDIATELY to Carter's, you will not be disappointed.
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July 2023 by Katya
Fast, easy to work with, great communication. And they fixed a pair of boots I haven’t been able to wear since I bought them!
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July 2023 by Jana Novakova
We were on a roadtrip through USA when my hiking shoe got toren. We stopped in the Carter’s store, they were super helpful and nice, repaired my shoe within same day so we can continue our road trip and continue hiking. The price for the speed service was as well just great. Thank you so much for your help!! I can highly recommend the store and their services.
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July 2023 by Randy K.
The folks at Carters are friendly and knowledgeable. Their inventory is unique and high-quality. But that's not why I'm taking the time to sing their praises. I brought an old worn out pair of mountaineering boots to get resoled. I've been to many shoemakers in my day, but the job Carters did to resole my boots was nothing short of brilliant. Like new. Clean. And without defect, which was impressive given the state of my boots. They rock.
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July 2023 by Zach Pacheco
Well worth the drive out of town.Very knowledgeable and kind people. The boot selection is fantastic, and they will find your perfect fit. I have a pretty specific shaped foot that didn't fit in any boot in town. Garrett helped me narrow down my exact size and style of boot in less than 10 minutes.I'll support this local shop any chance I get.
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May 2023 by Sheehan Osborn
It’s tough to find a good boot/shoe shop anymore. The father and some duo that run this place have years of experience as cobblers and with fitting boots and they stock a wide range of great quality footwear. They worked with me to find just the right fit for a new pair of work boots. I was nervous spending so much money, but after breaking these new boots in, I know I’ll be back to Carter’s for the next pair. I recommend Carter’s. You’ll be in good hands. Thanks, guys!
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May 2023 by Elizabeth Bullis
I have known the Carters for close to 25 years. The one on one customer service is superior. From Kenetrek, custom boots, belts and shoe inserts this is the place to go.
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May 2023 by Marc Chichester
Ordered some Black Jack boots from Carter’s and like always they have fast shipping and the item was as pictured.Carter’s makes really good boots that last as well and I’m looking forward to seeing what their new collection has to offer when they restock.Even though I’m pretty loyal to Black Jack I would still choose Carter’s boots over Black Jack.Really great people that work here.
