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January 2024 by Bev Lavdas
The staff is helpful and the clothing is of good quality. Its a fun place to shop.
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June 2023 by aa Burns
Lovely store and artwork
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June 2023 by DENIT33
Clothing, necklaces, earrings, art, leather goods… all very refined.
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December 2022 by Karen Dyer
Nice shop with lovely offerings, However, they never responded to an email I sent them to complain about a faulty garment I purchased at their shop. Unfortunately, I have to give them low marks for poor customer service.
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July 2022 by Kristin Taylor
Love the local artisan products. Great variety and beautiful art.
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June 2022 by Dawn W
Love it
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January 2022 by Heidi Hake
A beautiful store with local art, jewelry and other Montana-based trinkets! They also carry a variety of women's clothing items. The store is very well put together, makes you want to buy it all!
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September 2021 by Bailey Mihalovich
The sweetest staff! You can always find something unique that fits your taste and support local artists.One of my favorite places to buy jewelry.
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September 2021 by Jenavieve Lynch
Cello Gallery is such a beautiful store and has a unique curation of art and clothing. Happy to be greeted with a smile every time I walk in the store. Cello is amazing!!
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June 2021 by Kathleen M.
I have spent hundreds of $$ at this store Over the past 5 yrs. TI day I tryed to return a recently purchased, (unworn)dress. They refused to take it back in exchange. I will never return to the store and I will encourage all my friends a Big Sky to do the same.
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April 2021 by Heidi Go'Round
A beautiful store with local art, jewelry and other Montana-based trinkets! They also carry a variety of women's clothing items. The store is very well put together, makes you want to buy it all!
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April 2021 by Heidi M.
A beautiful store with local art, jewelry and other Montana-based trinkets! They also carry a variety of women's clothing items. The store is very well put together, makes you want to buy it all!
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September 2020 by Melanie Mangione
A fabulous collection of arts , clothing and accessories you can't find anywhere else. Perfect place to shop for that special one of a kind gift.
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August 2020 by Kelly Cunningham
Beautiful clothes and jewelry at reasonable prices.
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June 2020 by Betty Okuma (LittleBear)
I was looking forward to writing a glowing review for Cello. The gallery/boutique in downtown Bozeman offers a nice selection of art, clothing, jewelry, etc. My family and I made multiple visits to Cello during our week's stay in Bozeman and purchased about $640 of goods (pottery, earrings, necklace, jewelry bag, backpack, art prints, and a top but not including the item in question). All was good until I returned a top which I found did not fit when I tried it on after returning home to Arizona. I asked for a credit to my credit card account since I would not be returning to Bozeman. Numerous communications with Nelda Zilis ensued starting with insinuations/accusations that I was lying about the condition of the top. She claimed that the return was not acceptable as it had been worn and the tags were tampered with. I responded that I did try on the item, but did not wear it, and certainly did not remove and reattach the tags. The wrinkling of the fabric likely occurred during travel as the item does not lay flat and wrinkling did not shake out. I also said I would swear in a court of law and or in a legal document to this effect. She persisted in saying that my statements were false. I was shocked and appalled that my word and integrity were being questioned. I too have a business and would never treat my customers in this way. Good customer relations are critical to a business, not only when they are buying but also on merchandise returns. Nelda's last communication offered me a store credit and free shipping on an alternate item. I declined the offer as in the same communication she stated that her accusation that the item had been tampered and worn stands. To me, this is a matter of principle... I refuse to do business with a business who blatantly accuses me of lying. Yes, I am out the cost of the item, $135 but will forewarn their future customers through social media. SO BE FOREWARNED WHEN DEALING WITH CELLO ON RETURNS. They have a store credit only policy and you basically have to bear the abuse of false accusations for the policy to be altered in any way.
7/27/19 The saga continues. Although I had been very specific that I did not want the top with their conditions, Cello returned the item to me by mail. Rather than refusing the delivery I am donating the item to charity. The old saying "the customer is always right," is the opposite here, unbelievable.
